Managed overall day-to-day operations. Responsibilities included sales support, data organization, project planning, social media management, video development, website development, ecommerce management, CRM management, email marketing. Used skills for problem solving and developing new ideas and strategies. Applications used include Infusionsoft, Shopify, and Wordpress. Maintained telecommute position and worked successfully with remote team.

Managed contractor database, hired, supervised, and trained employees, edited copy, and managed recruiting and advertising. Assisted with website maintenance. Maintained telecommute position and worked successfully with remote team.

My position involved filling in as needed in several roles at the UPS hub. I worked in the OMS office, assisting with driver readiness, phone calls and pick-up scheduling, communication with drivers, and daily reporting. I assisted at the hub customer counter, assisting customers with package pick-up and drop-off. I was able to demonstrate flexibility by working multiple positions and shifts.

Solely received, logged, and organized verification data provided by shoppers. Responsible for data coordination and file management. Maintained frequent email and verbal communication with shoppers to maintain quality and consistency. SKILLSApple and Windows operating platformsFilemaker Pro softwareMicrosoft Office SuitePDF creation and editing with Adobe ProBasic image viewing, manipulation, and editing with Photoshop; Faxaway (internet based faxing service)Effective communication with co-workers in a telecommuting environmentAbility to deal diplomatically and effectively with difficult shoppersTime management skills necessary to perform duties with little or no supervision

Responsible for high volume of calls on a multi-line phone system. Organized and distributed phone messages throughout a multi-building manufacturing facility. Generated accounts receivable invoices and other office mailings. Misc clerical duties, such as filing, memos, copying. SKILLSCommunicated with customers and vendors in a professional and friendly mannerConsistently met demands of fast-paced office environmentDeveloped excellent phone communication skillsMaintained an organized and professional work environmentAccomplished established tasks effectively and was often given additional projects/responsibilities by supervisor and inside sales staff

Maintained separate customer and freight file systems, which included creating new freight or customer files, pulling and replacing needed freight or customer files, and assimilating newly generated documents into system. Composed sales letters for inside sales staff as needed, as well as other odd jobs as requested. Filled in for receptionist as needed, including operating multi-line phone system and generating invoices and mailings. Held position part time while attending the University of HoustonSKILLSMicrosoft Office SuiteOrganization skills necessary to maintain separate large filing systemsAdaptability necessary to shift or re-focus current goals in order to meet more immediate needs of busy office environment