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Amanda Castro Email & Phone Number
Customer Service and CX
at
XP Inc.
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Service and CX
Location
Santo André, São Paulo, Brazil
Company size
Who is Amanda Castro? Overview
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Quick answer
Amanda Castro is listed as Customer Service and CX at XP Inc., a with 11914 employees, based in Santo André, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Amanda Castro.
Amanda Castro previously worked as Customer Service & CX at Xp Inc. and Product Management Intern at Itaú Unibanco. Amanda Castro holds Graduação, Graphic Design from Uscs - Universidade Municipal De São Caetano Do Sul.
Company email context
Email format at XP Inc.
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XP Inc.
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Profile bio
About Amanda Castro
Graduanda em Design Gráfico e compassagens por grandes grupos financeiros edo varejo, sou entusiasta da tecnologia eapaixonada por criar experiênciasdescomplicadas e encantadoras. Comoprofissional me dedico a buscar soluçõesestratégicas e criativas que equilibremcomunicação, tecnologia e negócios parafortalecer o relacionamento com o clienteatravés da elaboração de processos bemestabelecidos baseados em dados e notrabalho colaborativo em equipesmultidisciplinares.
Current workplace
Amanda Castro's current company
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Xp Inc.
4 roles
Amanda Castro work experience
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Customer Service & Cx
CurrentCapitania de campanhas das marcas Rico, XP e ModalControle de dispersão e acompanhamento de métricas (CSAT, FCR, TMA)Atendimento a Processos e Produtos das BUs de B2C e B2B da corretora
Dec 2023 - Present
Product Management Intern
• Monitoring performance indicators of installment product projects.• Mapping risks involved in projects and developing mitigating action plans.• Developing strategies to improve customer satisfaction indicators.• Supporting the execution of routines for product management, compliance, and internal controls.• Collaborating with other teams, such as technology, pricing, and sales, to ensure coordination of credit products.
Mar 2021 - Mar 2023
Cx Projects And Processes Intern
• Mapping, designing, and improving CX-related processes.• Researching and analyzing customer experience and market-related data.• Participating in innovation and expansion projects in collaboration with other departments.• Monitoring UX and NPS KPIs.• Supporting the management and automation of customer service channels.
Sep 2020 - Mar 2021
2 education records
Amanda Castro education
Graduação, Graphic Design
Bacharelado, Ciências E Tecnologia
FAQ
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What company does Amanda Castro work for?
Amanda Castro works for XP Inc..
What is Amanda Castro's role at XP Inc.?
Amanda Castro is listed as Customer Service and CX at XP Inc..
Where is Amanda Castro based?
Amanda Castro is based in Santo André, São Paulo, Brazil while working with XP Inc..
What companies has Amanda Castro worked for?
Amanda Castro has worked for Xp Inc., Itaú Unibanco, and Mobly.
How can I contact Amanda Castro?
You can use AeroLeads to view verified contact signals for Amanda Castro at XP Inc., including work email, phone, and LinkedIn data when available.
What schools did Amanda Castro attend?
Amanda Castro holds Graduação, Graphic Design from Uscs - Universidade Municipal De São Caetano Do Sul.
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