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Amanda Parker, Pmp, Csm is listed as 2023 Presidio Contact Center Project Manager of the Year at Presidio, based in Morristown, Tennessee, United States. AeroLeads shows a work email signal at presidio.com and a matched LinkedIn profile for Amanda Parker, Pmp, Csm.
Amanda Parker, Pmp, Csm previously worked as Senior Project Manager, Contact Center Practice at Presidio and Senior Manager, Customer Solutions Change Management at Asurion. Amanda Parker, Pmp, Csm studied at Belmont University.
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Seasoned results driven Project Management Professional leading journeys of change. I specialize in delivering technology solutions to address business opportunities and enable transformation. I have over 18 years of experience serving on award winning teams as a subject matter expert in Project and Portfolio Management operating in continuous, iterative Agile and Waterfall delivery models. HIGHLIGHTS- Broad range of experience managing portfolios of work in Technology, Real Estate, Commercial Facilities, Data Centers, and Contact Center Arenas - Extensive experience and proven track record of successfully leading high complexity initiatives in global environments- Highly skilled in building the bridge between Technology and Business Functions- Excellent Communicator and CollaboratorPASSIONS- Leading diverse teams to deliver targeted outcomes with high quality results, excellence and focus on customer and stakeholder satisfaction- Mentoring people seeking to grow their careers and skill sets - Diversity, Equity, and Inclusion for AllSPECIALTIES Technologies - Contact Center Technology and Operations, Omni Channel Implementations (Voice, Messaging, Chat, Social Media, Email, and Offline Channels), Workforce Management Platforms, Human Resources Platforms, System Integrations and Migrations, New Technology Implementations, Conducting and Scaling PilotsReal Estate - Facilities Management, New Construction and Buildouts, Data Center Build Outs, Power Redundancy, Disaster Recovery, Business Continuity, Global Footprints, Space Management, Vendor Management, Cost ManagementSoft Skills - Vendor Management, Relationship Management, Impact Assessments, Data Driven Story Telling, Mass Communications and Presentations, Measuring Success, Executive Engagement, Customer Satisfaction, Contractual Obligations, Leadership, Problem Solving, Building Consensus, Risk Mitigation, Negotiation, Best Practices, Process Improvement, Working RemotelyDo what you love. Love what you do.
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New York, NY, US
Senior Project Manager responsible for end to end project life cycle and delivery for Presidio’s Contact Center Practice.Recognized as Presidio’s 2023 Contact Center Project Manager of the Year Technologies - WebEx Contact Center, WebEx Calling, Microsoft Teams Voice, Cisco PCCE, UCCE, and UCCX, Eleveo, Calabrio, RPA / Robotics Implementations, Amazon.
Nashville, Tennessee, US
In this role, I specialized in Voice and Messaging Channels, Workforce Management Platforms, Agent Tools, System Upgrades and Migrations, New Technology Pilots and Implementations, Global Call Center Footprints, Customer Solutions Operations, Piloting and Scaling New Product Constructs, Capabilities, and Technologies. In addition, I developed and.
Nashville, Tennessee, US
In this role, I specialized in Back Office Technology Implementations to include Human Resources, Finance, Pay, Legal and Logistics applications with Internal and SaaS interdependent integrations.Highlights- Portfolio managed migration from PeopleSoft to Workday. Implementation scope included more than 15,000 worker types across more than 10 countries.
Nashville, Tennessee, US
In this role, I managed multi-million dollar space build outs, Facilities Management Software Implementations, Data Center Expansions, and Cost Saving initiatives.Highlights - Managed multiple space build outs both domestically and internationally- Responsible for Data Center Equipment/Critical Systems maintenance programs and physical build out.
Nashville, Tennessee, US
In this role, I was responsible for overseeing Facilities services for Asurion Headquarters and Nashville area facilitiesHighlights - Responsible for Nashville HQ facilities management programs, move oversight, space planning and space management- Project managed local Nashville Metropolitan area building facilities projects- Oversaw maintenance and served.
Nashville, TN, US
Admissions Coordinator - School of Education - Overhauled School of Education Graduate Admissions Intake Process for all Masters of Education and Masters of Arts in Teaching Programs- Built and implemented process improvements resulting in reduced cycle times from application to acceptance- Served as the Primary School of Education Point of Contact to.
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Amanda Parker, Pmp, Csm works for Presidio.
Amanda Parker, Pmp, Csm is listed as 2023 Presidio Contact Center Project Manager of the Year at Presidio.
AeroLeads has found 1 work email signal at @presidio.com for Amanda Parker, Pmp, Csm at Presidio.
Amanda Parker, Pmp, Csm is based in Morristown, Tennessee, United States while working with Presidio.
Amanda Parker, Pmp, Csm has worked for Presidio, Asurion, and Belmont University.
You can use AeroLeads to view verified contact signals for Amanda Parker, Pmp, Csm at Presidio, including work email, phone, and LinkedIn data when available.
Amanda Parker, Pmp, Csm studied at Belmont University.
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