Amanda Gordon Email & Phone Number

Senior Product Manager for the FT App

Product Manager for the FT App Technical Architecture project

London

Current role: A combination of Product Management and leading all aspects of Business Analysis for FT Live. Supporting the exponential growth of FT Live through a Service Design based approach to Product Management and business change.

London, United Kingdom

Acting as Principal Business Analyst for Group Products, I manage a team of BA's across a portfolio of publications, also in partnership with the FT's parent company, Nikkei. Using Agile, Lean and UX methodologies, I provide analysis for Nikkei Asian Review magazine, from website development to newsroom and commercial workflows and tooling, as well as manage global supplier and stakeholder relationships.Previous projects- Lead BA in the Internal Products Programme, delivering products and tooling to support the global newsroom at FT, including CMS, analytics, charting and video tools- Senior BA on system replatform for B2B and B2C licence and subscription functions- Provided Business Analysis for replatform of ft.com B2C sign-up process- Provided Analysis and Training for Salesforce CRM functions, when Customer Service functions were brought in-houseAlso involved in the recruitment of permanent and contract staff, I have line management and mentoring responsibilities, and am a member of the Senior BA Leadership Team. I share knowledge and provide training for the BA discipline as well as across the wider business, notably in facilitation, and BA skills for developers.

London, England, United Kingdom

Secondment to FT-Nikkei Partnership Project, as a Business Analyst and Product Owner. Supporting the digital transformation of Nikkei Asia, Nikkei's English language news publication. Subscriptions more than doubled over two years as a result of Product development including new website and CMS, a data revolution and upgraded business tooling.

London, United Kingdom

- Provided business expertise to manage transition from small book production application to a large, integrated enterprise system- Elicited business requirements for building new paper and materials stock management system, which included financial reporting and integration with SAP- Conducted system testing and user training- Change Management, introduced process efficiencies, improved quality of data and reporting capabilities

London, United Kingdom

- Responsible for £7million purchasing budget- Supplier management- Ensured supply of papers and other raw materials for book production- Negotiated pricing and supply with suppliers, saving over £250k

London, United Kingdom

- Project managed published products from creation to delivery, including hardback & paperback books, reference titles and bespoke products- In-depth knowledge of print and digital production processes and e-publishing technologies, including content creation and management (XML, HTML5), product design, colour management and digital workflow- Proven to deliver on time and to budget, and negotiate cost savings

Ba Hons, German

Tefl Celta Equivalent, Teaching