Amanda Hepper Email & Phone Number

Spokane, Washington, Us

Medcurity is a cloud-based HIPAA tools and resources platform. Our platform guides clinics, hospitals, and business associates through their annual HIPAA Security Risk Analysis, with recommended remedial actions and action item tracking through dashboards. Medcurity also provides customizable policies and procedures, and BAA management through electronic signature. https://medcurity.com

Consulting Services: MACRA/MIPS, HIPAA compliance, implementations, IT strategy, value-based contracting, go-to-market for health IT vendors, analytics tools, and everything else happening in healthcare today...

• Manage post-payment recovery vendors for Molina Healthcare, Inc. for 13 health plans including new implementations, expansions and ongoing operations. • Ensure the recovery vendors are equipped to perform subrogation, fraud, waste and abuse, cost avoidance, coordination of benefits, credit balance, data mining and code editing, DRG, HBA, and ER-up coding audits and recoveries in the most efficient manner while minimizing provider abrasion.• Initiate change initiatives to improve efficiencies and execute on business commitments.

Spokane, Washington, Us

• Developed Life Center’s community outreach volunteer program by building relationships and collaborating with local non-profits and ministries in the greater Spokane community (increased partnerships from four to over thirty).• Grew Life Center’s community volunteerism from 195 to 1,081 (an increase of 554%).• Developed global relationships with ministries in various countries and co-led international mission trips to Ethiopia, Kenya, and Mexico. Developed, planned and led Life Center’s first medical mission.

• Developed and led the physician Ambulatory Service line division. This included GE Centricity Electronic Medical Records and Practice Management and Greenway. Responsible for sales, hosting, network infrastructure, implementation, training and support. Grew division from zero clinics to more than 200 clinic locations, 1,000 providers, and 4,500 users. Developed 100+ bi-directional interfaces.• Responsible for communicating health care reform impacts to our providers and for equipping them to meet federal guidelines.• Developed and deployed initial INHS project and process methodologies for MEDITECH hospital information system and GE Centricity implementations.• Managed $5M+ budget, server farm, capacity monitoring / planning, configuration, connectivity analysis, and remote / onsite training and support.• Managed complex customer services by facilitating multi-specialty Physician user groups, listening to needs, prioritizing them, and implementing software and customer service initiatives to satisfactorily exceed expectations. • Created and implemented process improvement program for project management controls, configuration management, risk management, and customer support.

Bethesda, Md, Us

• Facilitated development and implementation of standard software and systems engineering processes. Developed, evaluated, and updated existing systems engineering processes. Performed gap analysis and facilitated reviews between local and corporate multi-discipline process groups. Established IT measurements program, prepared corporate training, and implemented change management to ease adoption. • Led program development for 18 months resulting in SEI CMMI Level 4 certification. • Directed organizational processes, project planning, product integration, technical solutions, supplier management, quality assurance, and quantitative project management.

• Managed technical operations including network / computer operations, technical support, configuration management, systems design, testing, analysis, and programming for 300+ employee organization with 6 remote office locations. • Implemented Help Desk system, Exchange 2000 upgrade, Customer Relationship Management system, Financial system upgrades, and Virtual Private Networks.• Improved IT division productivity ensuring smooth office set ups throughout the U.S.

Bethesda, Md, Us

• Led 35+ Software Engineers, DBAs, analysts, and consultants creating software solutions and improving and maintaining business processes. • Managed $4M budget, developed project metrics, and reported status to CIO’s office.• Facilitated life cycle development and implementation of Hanford enterprise wide business management systems in addition to migration / integration production systems (PeopleSoft and Passport)

Business

Associate Of Arts And Sciences - Aas, Business Administration And Management, General