Amanda Hernandez Email & Phone Number

New York, NY, US

New York City Metropolitan Area

As the Senior Patient Navigator, I utilized advanced communication technologies to exceed our 2023 patient outreach goal of 200, assisting 236 patients. I spearheaded a tech-driven training on enhancing telephone engagement.My role focuses on conducting data-driven outreach and detailed documentation, and utilizing data analytics to guide strategic.

I undertook the Elevation Engineering Apprenticeship, immersing in AI technologies and customer experience innovation, with hands-on application and expert collaboration

New York City Metropolitan Area

Leveraging eClinicalWorks, I efficiently managed electronic health records, coordinated multidisciplinary patient care, and excelled in insurance and billing operations, emphasizing mental health and pediatrics. My role involved high call volumes, meticulous data management, and ensuring data security, often working independently in fast-paced settings.

New York City Metropolitan Area

I efficiently managed VIP patient care, scheduled appointments for over 20 providers, and handled high-volume patient check-ins and check-outs daily. Skilled in both solo and team settings, I maintained front desk operations, processed payments, and trained new staff, even in a fast-paced, short-staffed environment. My role also involved adeptly resolving.

New York City Metropolitan Area

I efficiently managed patient data, appointments, and medical records, performed billing tasks, and coordinated surgical scheduling through healthcare IT systems, enhancing administrative efficiency and operational workflow.

New York City Metropolitan Area

I effectively updated patient information, coordinated appointments, and managed records, demonstrating comprehensive front desk management. Specializing in billing, insurance verification, and claim management, I also excelled in securing necessary surgical pre-authorizations and scheduling procedures in hospital outpatient facilities, highlighting my.

New York City Metropolitan Area

I efficiently handled filing, office correspondences, and demonstrated proficiency in ICD-10CM, HCPCS, and CPT coding, ensuring accurate client record management and billing processes.

New York City Metropolitan Area

Handled general office tasks, managed databases, and ensured data integrity

New York City Metropolitan Area

As an NYPD Cadet, I actively contributed to event preparations at the NYPD headquarters and facilitated the significant transition of the Police Academy to Queens. My duties also encompassed general office tasks, managing communications, and safeguarding confidential materials.

Bachelor'S Degree, Cybersecurity

Criminology