• Submitted customer Master Data requests & ensured data was reflected correctly in all required systems • Managed customer account cleanups & issue resolution with customers & stakeholders • Partnered with cross-functional teams on projects to maintain proper data governance on customer accounts • Developed End to End Master Data knowledge in SAP, FIORI, Informatica Business Partner Data Hub (BPDH), & Salesforce Achievements • Undertook the expired customer tax exemption certificates project after 2 months in the role • Assisted with the Tax BOT automation project for the expired customer tax exemption certificates project• Led the March 2022 Data Operations Team Engagement session

• Partnered with Talent Acquisition to provide a positive, high quality candidate interview experience highlighting Philips’s branding • Led team as a senior member focused on quality customer service delivery, team collaboration, & strong partnerships • Organized & prioritized high-volume requests including Executive & Global applicants while sustaining contact with customers, partners, & stakeholders • Provided input & updates to team dashboard to address KPI trends requiring process improvements, solutions, or adjustments Achievements:• 2020 Q3 PPS Employee of the Month • Scheduled up to 50 interviews per week / 185 per month during 2021- 30% increase from 2020 • Tapped as Team Lead while manager was out on leave. Successfully executed delivery/oversight during an unprecedented increase in volume • Selected as the Recruitment Coordinator partner for the Talent Acquisition / People Services process mapping standardization project • Led & completed the Standard Operating Procedure creation project

A small business specializing in residential restoration services working with local franchises who are proven experts in fire, water, and clean-up restorations.• Provided expertise with implementation of business start-up procedures• Manage the tracking of financial & business operations activities• Conduct research & contact companies for business opportunities• Complete & submit vendor contracts• Work with insurance companies on audit requests by preparing & reporting financial & payroll data

Purdue School of Engineering & Technology,Electrical & Computer Engineering (ECE) & Mechanical Engineering (ME) Departments • Managed Office & HR operations• Liaison and department HR representative • Monitored applicant tracking system (ATS) & prepared review of applicants for hiring team• Coordinated interview schedules including travel & provided a top-notch candidate experience• Provided end-to-end new hire onboarding - background checks, I-9s, E-verify, to new hire training• Processed purchasing & invoicing for department & research projects• Tracked departmental & research financial expenditures • Submitted travel & expense reimbursements• Coordinated calendaring, meetings, & events• Drafted minutes & departmental communication• Organized & maintained office records• Provided data analysis & reporting Achievements:• Managed for 6 months 2 rapidly growing departments - 34 faculty, 6 staff, visiting faculty, research scholars, 4 active research centers, & 1150 students• Efficiently managed the hiring & onboarding of 150 employees over 6 months under tight deadlines for the Transportation Active Safety Institute (TASI) research center project • Analyzed & reported employment metrics reflecting the growth, turnover, & department/project needs provided to the Dean• Provided coaching to new, first-time managers of a 100+ employee team12/2015-7/2017 & 8/2013-2/2015, ECE 2/2015-12/2015, ECE & ME (dual position)7/2010-11/2011, ME

Purdue School of Science, Math Sciences Department • Managed the administrative, financial, and human resources operations for 100+ employees under changing interim leadership• Provided HR management of recruitment, interviewing, hiring, onboarding, processing of Visa and Permanent Residency applications, writing job descriptions & classifications, processing of hourly timesheets, & reviewing of staff performances. • Coached, counseled, & resolved daily administrative, academic, & employee relations issues • Supervised & mentored staff members • Recommended, developed, and implemented policies, procedures, & processes• Assisted in event coordination of department and grant-funded conferences, meetings, contests, & special events• Managed 30+ departmental, faculty, foundation, & grant (e.g. NSF, NIH) accounts plus Graduate Programs financial administration by reconciling & processing transactions, communicating status to account owner, & preparing financial budget reportsAchievements: • Stepped in to cover a key, full-time staff vacancy responsible for processing department travel reimbursements and new hire onboarding & payroll of 50 hourly employees • Spearheaded the revitalization efforts of the High School Math Contest by expanding from city-wide to statewide participation, obtaining a company sponsorship, and increasing online presence

• Controlled day-to-day administrative and business support to the VP of HR for North America Sales & Service • Supported 3 HR executives & teams in Compensation, Environmental Health & Safety/Medical & Acute Care Sales & Service covering the divisions of US & Canada Sales/Service, Marketing, Finance, Innovation, IT Solutions, Clinical, Global Compensation / Retirement Benefits, & Global EHS /Medical • Provided first-line support of confidential HR & employee relations issues • Managed demanding calendars, travel, & expense reporting• Coordinated meetings, events, and candidate interview schedules & travel • Provided positive candidate experiences with detailed communications and arrangements via phone & email with follow-up • Arranged new hire onboarding for HR team members • Created new hire onboarding schedules & tools• Supported HR teams & department with project initiatives to produce efficient and effective outcomes• Produced labor / headcount / turnover data metrics via HRIS (JDEdwards) reporting toolsAchievements: • Selected by C-level OLT VP of HR to produce the global quarterly workforce turnover metrics presented to the Leadership Team & Board of Directors • Supported integral HR activities of 3 global downsizing reorganizations • Selected to join a continuous improvement team resulting in streamlined HR reporting & analysis processesHill-Rom - A leading international manufacturer & provider of medical technologies & related services for health care industry

• Managed direct hire & temporary placements for client companies from identification of qualified candidates through hire date• Developed & maintained strong relationships with client companies to facilitate successful candidate matches• Managed direct hire & temporary placements for client companies• Complied with all federal, state, and local employment laws• Pulled candidate reporting via Crystal Reports • Performed phone screens, interviews, & skills tests• Administered pre-employment testing including drug screenings and new hire orientations• Conducted criminal background screenings, education verifications & work reference checks• Processed payroll, tax information, and data management into HRISAchievements: • Obtained Certified Staffing Professional (CSP) certification

• Supported a non-profit organization in all areas of the Grass Roots / Planning department • Provided quality customer service to a high volume of phone & email communications from prospective & current members • Served as the "voice" & first point of contact for 84,000+ members, 2,400 clubs & 57 associations • Maintained, processed, & tracked memberships (individual, club, elite, & corporate) within the MS Access database• Prepared, produced, & distributed membership marketing materials• Ran & pulled membership reports from MS Access database • Assisted in the preparations & on-site registrations of meeting events and USATF events & competitionsNational Governing Body for track & field, long distance running, & race walking

• Archived hard copy training record files into SABA Learning Management System (LMS)