• Manage HR needs and operations of 40+ employees across five departments, promoting teamwork and ensuring alignment with company goals• Coordinate prospect outreach and calls, document meeting notes, and distribute actionable items to improve communication and accountability among project stakeholders.• Collaborate with stakeholders to analyze prospective client financial data, maintain effective communication, and facilitate the preparation and distribution of non-disclosure and engagement agreements.

• Led full-cycle recruitment, including preboarding and onboarding, and filled every open position within two months• Optimized the employee workforce tracker, enhancing data accuracy and streamlining HR processes• Developed improved HR initiatives around onboarding, offboarding, performance reviews, employee feedback, and time off

Provided a customer-obsessed and seamless Day 1 onboarding experience through Amazon's pre-boarding and onboarding product, Embark. 2021• Automated the global new hire roster process. This automation standardized the communication source, reduced human error, and removed global teams from manual work. • Assisted IT Services with equipment logistics automation through Embark, resulting in 99% consistent IT form completion rate.• Supported feature launches in the Embark pre-boarding portal including the Work Authorization and Background Check tasks.• Managed high-volume queues of customer questions and escalations, maintaining a 24 hour response rate and quick, positive path to resolution.2020• Managed the US & Canada onboarding roster process for up to 2400 new hires weekly.• Carried out planning and execution for in-person and virtual new hire events locally and regionally. Decisions for events were determined by data insights and feedback.• Oversaw global onboarding e-mail processes for hiring managers, recruiters, and stakeholders.• Partnered with IT Services content team to enhance the communications experience for stakeholder and customer groups, resulting in a more streamlined onboarding experience for IT equipment setup.• Decreased inbox escalations by 96% through improved inbox auto-replies and self-service options.

• Facilitated full-cycle intern recruiting and training – including screening, interviews, offers, onboarding, and offboarding.• Assisted leadership team with learning and development training.• Audited internal systems and made recommendations for corrective action and improvement.• Managed new hire process and performance evaluations for all employees.

• Oversaw an extensive website revision that furthered the organization's reach and purpose.• Implemented strategic planning skills while designing all site edits and user experience improvements.• Collaborated with creative services on project tasks and reported weekly updates to founder.

• Planned and executed a variety of industry and professional conferences and workshops (50-700 attendees).• Organized talent and speakers, managed registration, oversaw marketing materials, and coordinated meals and accommodations.

• Designed and implemented new curriculum training, improving Swedish fluency and teaching skills among students.• Taught immersive, six-week-long, Swedish language courses for up to 19 students at a time, meeting individual needs from start to finish.• Identified areas of weakness and refined skills through explanation, demonstration, practice, and evaluation.

• Taught hundreds of students how to write and optimize their cover letters and resumes.• Assisted in mock interviews and helped students prepare for job opportunities.• Edited and submitted an average of 150 jobs per day to the off-campus job board.