Amanda Whitney Email & Phone Number

Kincardine, Ontario, Canada

Kincardine, Ontario, Canada

Tiverton, Ontario, Canada

Maintain and monitor plants in all vegetative stages, ensuring quality and health of plants remains within company standards. Follow instructions and work with Team Leads and Front Line Managers to determine plan for day as well as prioritize jobs based on planned upcoming operationsWork as part of a team and use effective and frequent communication to complete tasks set out by Team Leads and Front Line Managers in a timely manner.Work efficiently and accurately and always eager to learn new skills, techniques and operations.Adapted to frequent changes in plans when necessary as they arise.

Kincardine, On

Managed front end of store including Customer Service as well as Queuing/Impulse Lane Maintained a clean and organized work environmentCompleted schedule on a weekly basis for 10-15 employees - Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.Responsible for delegating tasks to cashiers and working with other managers to help accomplish projects within the storeResponsible for tasks such as auditing online orders, maintaining signage, cycling out seasonal merchandiseResponsible for onsite training/qualifying new employees ensuring they have the knowledge required to complete the tasks safely and efficiently.Accountable for processing returns as per company and manufacturer policies, consistently ensuring data integrity.

London, Canada Area

Analyzed monthly, weekly, and daily reports to ensure the store is performing within projected revenue and debt budgets and that employees are meeting performance expectations.Conducted weekly, monthly, and quarterly audits in a variety of areasWas relied on to find cash and cheque outages - Utilized problem solving skills on a daily basisContinually work with senior management to analyze budgets, achievements, and sales opportunities.Worked closely with Human Resources to ensure employees were coached appropriately. Utilized progressive discipline measures to ensure that all warnings were documented appropriately.Worked with multiple departments, including Compliance, on a regular basis to ensure proper storage and handling of confidential documents.Consulted with representatives of regulatory departments to complete accurate filings and uphold strict compliance.Worked with other employees and managers to achieve monthly sales and revenue targetsEnsured data integrity was maintained in every service provided - such as Western Union, Mastercard, Payday and Installment LoansResponsible for leading 30 day training programs for new hires/employees learning new skill setsAccountable for scheduling at several locations with multiple employeesSuccessfully completed the Money Mart Management Development Program over 3 months

London, Ontario

Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.Maintained organized, presentable merchandise to drive continuous sales.Tracked stock using company inventory management software.Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.Applied security and loss prevention training toward recognizing risks and reducing store theft.

London, On

Responsibilities - Handled Cash/Debit/Credit Card transactions quickly and efficiently on a basic cash register - Provided plant recommendations based on soil quality, lighting, temperature, colour, and other customer preferences - Assisted with the organization of the garden center - Assisted with pricing of plants based on customer demand - Made the weekly schedule for myself and three other employees, accomodating their time-off requests as well as giving them an appropriate amount of shifts - Unloaded 1-4 deliveries of stock a week, up to 30 carts each load. Accomplishments - Trained a new employee who had no cash experience, enabling her to excel at that task. - Taught the other employees basic things about the plants, such as alternate names and whether they were an annual or perennial. - Took charge of doing the schedule and managing the other girls - Worked up to 50 hours a week for the two months the garden center was open. Skills Used Leadership, Organization, Teamwork, Customer Service, Quick Service, Decision Making, Retail Sales, Team Management

Multi/Interdisciplinary Studies

Majored in Interdisciplinary Studies - English and History. Was pursuing a BASc/BEd.

High School Diploma

Education record