Amanda Holt Email & Phone Number

Phoenix, Arizona, Us

Phoenix, Arizona, Us

• Build and lead a best-in-class team of 30 across product, software development, customer service, customer retention, and customer acquisition in meeting all revenue and business objectives while driving product innovation. • Govern all resources, budget, and staffing management, effectively decreasing financial costs by 25%, increasing product development and dev output by 125%, and improving eNPS by 150%. • Pioneer the development and execution of innovative product strategies, yielding a 25% increase in market share and revenue growth. • Helm cross-functional collaborations to define product requirements, prioritize features, and create comprehensive product roadmaps aligned with business goals and customer needs. • Spearhead planning, development, and launch of a mobile app with the goal of generating 25% more revenue. • Pilot in-depth market analysis and competitive intelligence to identify emerging trends and market opportunities, informing product decisions and driving product differentiation; successfully capture 100+ accounts from largest competitor. • Preside over a remote/hybrid leadership environment with oversight of a division of 75 with 5 managers, providing proactive coaching and mentoring to strengthen long-term development. • Employ both proven and cutting-edge tools, technologies, and methodologies to enhance the product development lifecycle across teams, realizing new synergies and efficiencies. • Promote the design and development of customer-centered solutions, garnering and integrating user feedback with tact.

www.amandaholt.netApplying 15 years of Operations leadership to evaluate diverse organizational systems to identify workflow, communication, and resource utilization issues to boost the success of the client's organization by improving performance.Expert level experience in the following envorimentnats:C-Level Operations Support eCommerceAmazon eCommerceAgency ManagementAgency OperationsAccount Managment

I lead our investment initiatives focusing on single-family homes, multifamily properties, and Airbnb buy/hold/rent strategies. With a passion for sustainable growth and community development, I specialize in identifying high-potential investment opportunities and steering them to fruition.Strategy Development: Craft and refine investment strategies that align with our long-term vision of legacy building and community enhancement.Investment Oversight: Lead the end-to-end process of property investments, from sourcing and due diligence to acquisition and management.Portfolio Management: Oversee a diverse portfolio, ensuring optimal performance and alignment with our financial goals.Stakeholder Engagement: Forge and maintain strong relationships with investors, partners, and community leaders to support our business objectives.

Joined an early-stage startup in the F&B industry, partnering with the CEO to establish and execute foundational operations across sales, marketing, packaging, branding, and growth initiatives.Act as the CEO's execution partner, managing daily operations to allow the CEO to focus on long-term vision and strategy.Define and integrate operational processes to support supply chain, inventory, and product operations, ensuring scalability and efficiency.Managed partnerships and retail channels, driving collaboration and enhancing channel performance.Spearheaded business development initiatives, achieving year-over-year sales growth through strategic planning and execution.Skills:Executive Management · Data Analysis · Team Leadership · Strategic Communication · Supply Chain Management · Inventory Operations · Product Operations · Online Marketing · Advertising · Slack · Asana · Strategic Planning · Online Advertising · Business Strategy · Organizational Development

Burbank, Ca, Us

• Define and integrate all operational processes to run a small direct-to-consumer textile brand, managing all P&L, Accounting, AR, AP, and budgeting. • Drive business development to organically grow sales year-over-year, delivering on all annual revenue targets through sound strategic planning. • Partner with 5 external sales channels through the successful creation and implementation of operational processes. • Shepherd all full cycle inventory and supply chain processes for scale, with additional oversight for 4-6 offshore resources; running the business in a full asynchronous setting.

Dublin, Leinster, Ie

• Led a team of over 15 professionals, including account managers, creatives, operations, and sales staff.• Streamlined client onboarding processes, introducing innovative procedures that reduced onboarding time by 50%.• Drove a 35% increase in agency revenue by creating new service lines and strategically up-selling to the existing client base.

Scottsdale, Arizona, Us

• Fostered strong partnerships across the organization as the first person to hold the business operations role in the company, driving organizational change, business growth, and cultural improvement. • Employed adept emotional intelligence to catalyze change in a historically flat company, creating operational excellence through the implementation of new processes and procedures to achieve 20% increase in efficiency. • Elevated employee culture by leading the development and execution of an employee engagement program, generating 50% increase in employee retention and job satisfaction. • Progressed a data-driven approach to ad targeting, decreasing ad spend by 25% and increasing ROI by 20%. • Devised and executed marketing plans to increase sales by 30%, upselling programs and customer loyalty subscription sales. • Managed a $5M budget, driving revenue growth by 35% by planning and implementing sound business strategy.

San Jose, Ca, Us

San Jose, Ca, Us

• Formed a post-sales team focused on customer operations, implementation, onboarding, customer success, and customer support. • Achieved operational excellence for customer delivery in a highly matrixed organization, while driving product strategy through service side customer insights, data analytics, and market research. • Secured a client satisfaction rate of over 90% and a retention rate of 95%. • Boosted agency revenue by 20% through the development of new service offerings and upselling to existing clients. • Guided the integration of an acquired company into the workings of a Fortune 250 company, with little attrition and due to high attention to employee communication and satisfaction.

Earning increasing responsibilities in operations, spent the first 10 years of my professional work life at a recruitment technology company.Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.Spearheaded cross-functional event and educational initiatives across departments to achieve business goals for bottom-line profits, during dramatic economic downturns.Developed work plans, gathered and synthesized data, led analyses, and implemented recommendations to define, structure, and execute strategic and operational initiatives for the new business units, entrusted to run. Grew from zero to 7M/60 event business.2011-2009, AVP of Business and Partner Operations 2009 - 2004, Head of Operations, Job Fair Division 2002 - 2003, Partner Sales/Business Development

This Board of Director role for the new local chapter for NAWMBA allows me to be apart of a dynamic group of women who want to support other women in business.

Mba, Business Administration, Management And Operations

Edp, Executive Development Program

Ba- Integrative Studies, Special Education