Participated in the Canadian Clean Energy Shuttle program.

Worked in a variety of roles, including Technical Team Lead, Senior Developer, Senior Business Analyst, and Project Manager on software development/implementation projects for banks and telecom companies throughout the United States and Canada.Software Development• Delivered successful implementations of more than 20 large-scale software application/data conversion projects within budget and estimated timelines.• Collaborated with business team to design technical enhancements and functional system changes, resulting in Improved system productivity by 5% - 15%. • Helped double the estimated Return on Investment within one year of implementing a large-scale collections project, vastly exceeding expectations of a major American banking client.• Honoured with Impact Award for exceeding client expectations and ensuring project success by streamlining test cases and coding SQL procedures to solve an accounting system vendor’s accidental deletion of 90% of project test data.• Designed and coded enhancements to the CGI Collections System that were subsequently rolled into global product updates.Technical Team Leadership• Led Cloud Enablement Team (approx.10 technical resources) to set up Google Cloud Platform (GCP), supporting internal product development teams.• Created time / cost estimates for enhancements and managed development, ensuring compliance with project budgets and deliverables.• Managed technical teams, ensuring successful communication between project stakeholders to support on-time and within-budget implementations.Relationship Management• Contributed to over $100 million in sales over a 10-year period, including managed services contracts, by collaborating with sales teams and client management, offering subject matter expertise for accounting and collections systems.• Managed vendor relationships with collection agencies, Google Cloud Provider, and MongoDB, developing fruitful collaborative partnerships to support multiple projects.

Participated in several successful projects for various clients in the finance and telecommunications industries. Roles included business analyst, senior programmer/analyst, and test lead. Technical Environment: CACS 6.4 - 8.0, CAS, Billing Systems, Cobol, CICS, IMS DB/DC, DB2, VSAM, JCL, XML, MQ Series, Changeman.

Maintained and executed RPG programs on AS400. Created Microsoft Access database to maintain data in Windows environment for ease of reporting.

Successfully completed one year internship as a mainframe programmer, coding and testing COBOL, IMS DB/DC, and JCL programs for a new custom billing system.