Amanda Jane Dunkley (Fcipd) Email & Phone Number

Newcastle Upon Tyne, Gb

Newcastle Upon Tyne, Gb

North Cumbria Integrated Care NHS Foundation Trust (NCIC) is the result of the merger between North Cumbria University Hospitals NHS Trust and Cumbria Partnership NHS Foundation Trust in October 2019. Remit includes recruitment, contingent labour (agency, bank etc), ESR and associated functions (e.g payroll), AFC e-rostering, workforce planning and analytics.

Carlisle, United Kingdom

North Cumbria University Hospitals Trust (NCUH) is a Trust that was in Special Measures with an outsourced medical staffing recruitment function. My role has been to:> Attract doctors to the Trust.> Trouble-shoot the recruitment problems and issues being experienced through the outsourced medical staffing function.> Reduce the Trust wide reliance and cost associated with agency locums and bring the master vendor in line with Monitor/TDA caps.Initially hired for 3 months, I have agreed to stay longer in order to continue the progress and savings I have already delivered. I continue to lead on medical staffing attraction (and also now nursing), contributed to medical staffing returning in-house, have led on IR35 and established a pilot in-house agency team (after terminating the master vendor agreement). This in-house agency team has recently been made permanent due to the signifcant savings - £5million across all staff groups (including over £2.5 million on medical staffing and this particular staff group has seen no reduction in head count and is against the backdrop of IR35 challenges). After sharing our 'steps to success' with other Trusts to great acclaim this project has become a case study of best practice which is going to be shared with other Trusts and we have been invited to go an present our solutions more widely. NCUH has recently come out of special measures and I am delighted to be part of an HR team committed to establishing NCUH as an employer of choice, reducing silo working, sharing knowledge and becoming a beacon of best practice. The agency project I have delivered was shortlisted for the BMJ Careers Award for Working Smarter at this year's HPMA Awards - http://www.hpma.org.uk/award and is entitled Reducing and Tackling Agency Spend - How 5 people saved £5million. The Head of Comms and I produced a recruitment video to showcase the great opportunities for doctors and nurses at our Trust, please feel free to share!

Bespoke recruitment solutions across a variety of industries and disciplines. Currently leading on the attraction, recruitment and assessment of a volume recruitment campaign (500 FTE) being delivered at pace and headhunting senior leadership roles for a major bank. In addition, external consultant advising on graduate recruitment and ability/psychometric testing and profiling solutions for a number of businesses.

Newcastle And London

Hand built a new recruitment team of high calibre people, deploying innovative use of inherited staff, interims and a network of sub-contractors to create a high performing team that delivered one of the largest (& highest profile) recruitments campaigns in the public sector during this period.Achievements include:> Recruitment of circa 6,000 clinicians to work for CQC as Specialist Advisors (SPAs).> Removed threat to the inspection programme created by lack of SPAs, resulting in 12 fold increase in inspections.> Quality and quantity of SPAs available led to scheduling success of 95%+.> Overhaul of DBS programme resulted in increase from 4% compliance in Feb14 to 100% by March15.> Led on introduction of new systems and processes including referencing, fitness to practice, DBS, etc.> Delivered cost per hire at exceptional value for money (VFM) exceeding business expectations and market rates. Finished financial year 18% underspent on budget thereby exceeding all delivery and cost expectations set out by the Board. Success of campaign led to Board overturning original decision to outsource this work-stream which is now being retained in-house.> Delivered innovative attraction, recruitment and assessment programme including design and delivery of assessment materials/methodology. Responsible for engagement with external stakeholders (including Royal Colleges, professional associations and networks), many of whom were initially sceptical and sometimes hostile towards this recruitment campaign.> Successful contribution to inspection programme recognised by the Board, including testimonial that my leadership had 'changed the culture' of clinical recruitment. Board references available.> Advised Dutch Regulators on the SPA recruitment campaign and programme.> Alongside leading on clinical recruitment was also HR Lead on first CQC Graduate recruitment programme. Success and business plaudits have led to the scheme being re-commissioned and extended for 2015.

Newcastle And National

Retained by CQC to focus and deliver strategic change of recruitment of frontline Inspectors and Managers in line with the new strategy. Duties and Achievements included:> Design, management and successful delivery of recruitment strategy.> Managed key stakeholders and project in line with project milestones.> Review and re-design of assessment material.> Creation of pipeline of candidates thereby reducing live vacancy times and diminishing negative impact of vacancies on inspections schedules and business effectiveness.> Stakeholder engagement across all locations, working closely with Managers, Heads of Regional Compliance and Regional Directors.> Involved Business Support teams in support and management of assessments thereby reducing costs for the business and also providing development opportunities for colleagues outside of the recruitment department.> Design and delivery of training of Compliance Managers in shortlisting and competency based interviewing.> Above actions resulted in Inspector and Manager vacancies falling to less than 2% for this period.

Newcastle Upon Tyne, United Kingdom

In light of contribution to the volume recruitment of Compliance Inspectors, invited to cover the maternity leave of the Permanent Recruitment Manager. Duties and Achievements included:> Management and development of a team of HR Officers and Administrators.> Re-organised HR Officers to create a culture of ownership so that key stakeholders had points of contact for recruitment issues thereby improving start to end of recruitment process.> Responsibility for the recruitment of all permanent staff across 9 Directorates.> Successfully implemented the Youth Contract Scheme (after pilot had initially failed), this involved complete root analysis of failure and re-designed process and engaged with key stakeholders to ensure success second time round.> Designed and delivered high profile recruitment strategy and scheme for the National Information Governance Committee (NIGC) resulting in Board commendation.> Designed and delivered shortlisting and recruitment training for Managers and Team Leaders.> Led on acquisition of the recruitment work stream from the Human Fertilisation and Embryo Authority (HFEA) and training of their senior management team on all new processes involved (including move to NHS jobs).> Reduced permanent vacancies in this period from 20.3% - 7.2%, of which the 'active' vacancy rate was 3.03 % (non active vacancies included vacancies on hold / not actively being recruited etc.).

Newcastle And Uk Wide

Care Quality Commission (CQC) was recruiting 230 Compliance Inspectors. As an external contractor on this high profile, politically sensitive recruitment campaign, duties included:> Initial first stage sifting of 1250+ applications against stringent criteria and meeting NHS recruitment guidelines.> Scoring of second stage on-line report writing test and advising on final short-listed candidates.> Competency based interviewing/ assessing of final stage candidates across the country, ensuring process, evidence and final decision was robust.> Recommending candidates after interview for appointment or rejection.

Westminster, London

Invited by the newly appointed Head of Resourcing to join a small elite team tasked with delivering significant change in recruitment practices in first the Office of Government and Commerce (OGC) and then later at Her Majesty's Treasury (HMT).> Responsibility for guiding Managers and Directors through a significant recruitment cultural change programme after red audit from external auditors revealed numerous failings - improvements implemented led to amber rating within 12 months.> Trained and supported Managers and Directors in new robust recruitment practices that ensured the Civil Service Commissioners' Recruitment code was adhered.> Mentored and provided feedback to unallocated staff, including re-deployment recommendations.> Led on recruitment tender analysis, advised the Head of Resourcing to change HMT & OGC's out-sourced recruitment support provider, recommendations accepted.>Led on a number of strategic initiatives to improve people planning processes.> Chaired sifting, interview & selection panels for volume, politically sensitive and high profile appts (ministerial/private office/PMDU/SCS2/MPD).> Led on analysis of recruitment advertising, recommended and implemented innovative new advertising initiatives.> Designed Recruitment strategies and assessment centres which combined agreed civil service structure with private sector methodology for Directorates that were struggling to attract and retain the right calibre of staff.> Senior external consultant on 2 highly successful volume graduate recruitment campaigns (including design of scheme, milk-round representation, engagement of internal stakeholders).> Delivered lectures at universities promoting civil service career, targeting BME and under-represented groups, working to promote and encourage diversity, challenging 'established' recruitment culture.> Advised on appropriate selection tools and the introduction of psychometric testing.> Project work including establishment of APA & OBR.

Operations Manager for leading North East (UK) recruitment consultancy.

Occupational Psychology

Activities and Societies: SHL Level A & B qualified

2:1, American History

Activities and Societies: The American Society (President),Student Radio (Broadcaster) Studied at USC on an exchange programme (1990-1991)