Built and managed a $40M annual budget across 4 global business units generating total revenues of $100M; consistently managed budget to achieve margin targets across all business units Designed leading and lagging KPI dashboards, analyzed, root caused and reported on all business performance indicators and presented to Executive Leadership Team Assessed improvement opportunities and implemented solutions to drive financial and operational efficienciesLed workforce planning for 160+ employees through assessment of personnel utilization & performance forecastsOwned project planning, management and execution for various cross-functional initiatives; such as the launch of CEB’s Customer Engagement Team designed to drive engagement activities proven to improve renewal ratesManaged all vendor relationships for sales and service teams within division; assessed needs, managed SOW process and negotiated contracts Served as main point of contact for head of division; managed stakeholder relationships across all firm departments (Finance, Operations, Strategy, Human Resources, Marketing and Commercial teams, etc.)

Managed multiple front-line managers overseeing 40+ Associate level staff across EMEA and NA marketsDeveloped strategies, training, tools and playbooks to increase departmental, team, and individual effectivenessCollaborated with CEB Leadership Team to execute strategic growth initiatives and drive operational excellence Championed new technology implementation and led global change management process for New Voice Media & Saleforce.com sales toolsEnsured achievement of divisional revenue goals through attainment of sales, service & marketing metrics; achieved 150% YoY productivity within MMKT team;

Responsible for managing a team of 20 Business Development and Lead Qualification staff across CEB’s Legal, Finance and Human Resource Leadership Councils within NA market.Prioritize and manage new business outreach activities and generating revenue for CEB through the management and motivation of Business Development staff. Own the progression of staff through CEB’s Sales and Service Professional Development (SSPD) program, a unique training curriculum specially designed for burgeoning sales and account professionals to provide the essential skills and experience required to become a world-class sales and service professional and foster a long-term career in the field. Provide ongoing coaching, development support and have direct accountability for ensuring the team achieves annual performance goals.

Engage with C-suite level executives at mid-sized companies to generate new business revenue.Manage consultative sales process by engaging executives on CEB’s unique business model and the value that our products bring to their firms. Build rapport with senior level executives, advise them on best practice business solutions and manage sales cycle.

Gather business intelligence on prospective companies to identify and qualify new sales opportunitiesCreate lead-generation campaigns and utilize virtual sales techniques to prospect and build new business within an assigned functionArticulate CEB’s member-based business model and product value proposition to prospective members

Consultative selling of promotional products and services to B2C clients (Key clients included Heinz, Smuckers, Nestle and Starkist)Manage, plan, and execute print, in-store and online advertising for national and regional accountsAnalyze sales and industry data (IRI, Simmons/ESRI, and Spectra) to recommend business solutions to solve a client's needsEvaluate and determine ROI and marketing impact

Manage, plan, and execute print, in-store and online advertising for national and regional accountsAnalyze sales and industry data (IRI, Simmons/ESRI, and Spectra) to recommend business solutions to solve a client's needsEvaluate and determine ROI and advertising impact

Established and grew client relationships Developed and implemented marketing plans, including design and placement strategies to drive client business Exceeded monthly sales goals

Supported company’s external communications team; gained expertise in business-to-consumer communicationsPitched reporters and conducted media research for consumer product division; compiled press releases and tracked coverageCoordinated internal town hall meetings in which CEO addressed and took feedback from employees

Contributed to ad sales as member of commercial production team Designed presentation and promotional materials for clients Compiled research, supported client meetings and pitched new business ideas