Amanda Parrack Email and Phone Number

Minimum qualifications: Must be able to work rotating shifts and hours will vary. Requires a high school diploma or equivalent. Must type at least 40 wpm and possess good grammar and writing skills. Should be even-tempered and have a pleasant personality for dealing with the public. High ethical standards and a high level of integrity are mandatory. Applicants also must possess the ability to concentrate and communicate under stressful situations when time is of the essence and the life/safety of an officer or citizen may be involved. Must have the ability to use critical thinking in prioritizing and assigning calls. Must have the familiarity with computers and word processing, as well as possess the ability to become familiar with the City/County agencies as well as criminal and civil law.

A student run Marketing & Graphic Design agency at LCCC, helping students gain experience in their fields with real world projects.Led Team to win 2018 Idea Labs Entrepreneurship Competition and received audience choice at state finals.

Call center authorization lead. Supervised a team of call takers, provided coaching and retraining when needed. Calls consisted of new credit account creation, credit line increase authorizations, customer service, gift card redemption assistance, and other general billing and customer service issues for May National Bank of Ohio retail companies. Company was purchased by Federated National Bank (Macy's) and the call center closed.