Enthusiastic, ambitious, organized, and a high performer are all personal qualities that I have. I have excellent work ethic and am reliable. I strive to learn new things quickly and am eager to help others learn, too. I have over 15 years of customer service experience working with individuals both face to face as well as over the phone. I have call center experience working with managing multiple phone lines and transferring callers to different departments. . I have the ability to learn new programs quickly and am a self-starter that requires limited supervision. I am also proficient with Windows operating systems; and have knowledge of all programs within the Microsoft Office Suite including advanced knowledge of Microsoft Word, Outlook, Excel, and Publisher. I am a team player that enjoys collaborating with others on improving procedures as well as learning new “quick” functions to more efficiently complete tasks.