I serve as a key UX resource designing the next Medicare and Medicaid platform, PECOS 2.0.Key Responsibilities:-- Lead multi-disciplinary of researchers, designers, and BAs in an agile development-- Lead UX Design and Delivery planning efforts for my team to align with scope and delivery timelines --Create, evaluate, and modify mockups for complex and novel workflows related to the processing of medicare claims for both health care provider and government processing agents-- Map and document workflows -- Present mockups to key stakeholders and incorporate feedback-- Identify and incorporate requirements

I am a UX resource on a horizontal UX team at the Charleston Digital Hub. I’ve had the opportunity to work with the Center for Medicare and Medicaid Services, National Science Foundation, and Veteran Benefits Administration where I provide UX support via wireframe development, usability research, requirement discovery, and UX Design standards. 
Key Responsibilities:--Create and conduct usability testing for key user workflows--Create and present wireframes to assist with requirement gathering and front end development--Create UX standards to help ensure consistency between multiple development teams--UX audit of existing applications--Discovery and requirement documentation for new features

I am the primary UX resource for the development of a FDA mobile and web application designed to investigate vape manufacturers.Key Responsibilities:--Gather requirements via focus groups, interviews, and weekly process meetings with clients and stakeholders--Create, evaluate, and modify wireframes-- Map process flows and system requirements to usability efforts-- Track and implement usability efforts across project timelines at atthe sprint and release level-- Represent the user in client and stakeholder meetings-- Document requirements and create stories/acceptance criteria-- Review test cases and assist with defect identification

Promotion to include more opportunities for leadership responsibilities. Key Accomplishments:1) Improved upon the existing UX discovery processes to be more robust across client needs2) Increase user testing services and options3) Review and revise client deliverables across services

-- Perform in-depth UX audits of key client websites, including Ticketmaster, SeaWorld Parks and Entertainment, Le Creuset, and Signature Hardware-- Closely work with the client to leverage user experience insights to for ecommerce improvements-- Create Personas of current and target customers-- Evaluate customer journeys and path to purchase-- Identify and track key performance measures of client success-- Survey design-- Design, implement, analyze, and deliver insights for all user tests across design, new implementation, and retainer clients-- Represent the customer during design workshops -- Collaborate across different functional teams to ensure the best user experience for the client’s customers during the design and implementation process-- Contribute insights from usertesting and help develop optimization testing ideas for clients across optimization platforms

-- Provide UX support for front end development across four development teams-- Review requirements with Technical Requirements Analysts for user interaction clarification-- Design user workflow and mechanics for new application features-- Evaluate and provide enhancement suggestions for existing application features -- Create clickable prototypes and wireframes for collaboration with Subject Matter Experts -- Provide UX support for identified defects-- Contribute and help maintain a prototype library for developer use-- Document user workflows and click paths for accepted prototypes-- Work in an Agile Scrum environment with tools such as RTC and RRC

-- Oversee all research method lab sections-- Create course content and lecture concerning research design methodology-- Create course content and lecture concerning APA standards for reporting scientific research -- Edit and evaluate research proposals, research design, data collection methods, and annotated bibliographies-- Evaluate formal proposal presentations

-- Performed statistical analysis on MRI data using SPSS19, SPM8, and Microsoft Excel-- Presented data and findings to be used in grant applications and journal articles-- Identified and extracted data from select subcortical brain regions-- Collected, organized, and processed diffusion, iron, and volumetric data from MRI scans related to research projects in epilepsy, schizophrenia, ADHD, stroke, and Alzheimer's Disease-- Performed image analysis tasks such as warping MRI scans to a template, selecting regions of interest, and voxel based morphology in a Linux based environment-- Utilized MatLab to edit and execute scripts for data extraction and analysis-- Oversaw data transfer processes and periodic data backup procedures

-- Helped establish guidelines and specifications for company user interface philosophy to assure consistent quality in delivered design products-- Developed an internal system to track and link usability test findings to all applicable user interface designs-- Edited layout specification documentation-- Oversaw and compiled usability test results to help determine the results’ impact on interface design-- Evaluated and revised cognitive walkthrough and usability test plans-- Created and edited the Usability Test Plan and Report templates to be used for the Army Project-- Redesigned large screen concepts for screens on small handheld devices-- Coordinated with Subject Matter Experts throughout the research and design process-- Coordinated with internal and external partners and teams to develop the user interface for the Army's next generation systems-- Created testable prototypes of design products using Linux based proprietary software, PowerPoint, and Adobe Flash-- Represented the user in collaboration with multi-disciplinary teams including software development, designers, and stakeholders