Amanda Bond Email & Phone Number

Ocala, Fl, Us

-Manage recruitment, enrollments and youth positive outcomes numbers according to Key Performance Indicators (KPI)-Manage monetary transactions to assist in providing supportive services to youth including but not limited to: transportation assistance and incentives-Conduct regular audits and examine case files to ensure continued compliance to Department of Economic Opportunity (DEO) standards-Organize Records using an Excel Spreadsheet to maintain monthly responsibilities-Create personalized training curriculum for incoming staff to train on all program standards & procedures-Oversee classroom activities ensuring staff adheres to the prescribed lesson plans and there is an environment conducive to the learning experience of all participants-Responsible for employee relations, effective communications, staff meetings, coaching sessions and professional growth at the program site-Develop and share program improvement initiatives-Set expectations and communicates goals and objectives to teammates-Created an appealing Recruitment Flier & Social Media posts to assist with recruiting

-Accurately maintain participant records including sessions, case notes and documents-Built and maintained healthy relationships, keeping clients on track for continual success-Assist with training/mentoring of new staff to maintain high quality program standards-Set expectations and communicated goals and objectives to clients and teammates-Instruct employability skills, life skills and basic skills workshops and credential trainings, including resume writing, mock interviewing and career development-Created Case Note Manual & Procedures list for the team to maintain quality-Proctor Test of Adult Basic Education (TABE) assessments

-Managed personal enrollment goals of 30 students per semester using Salesforce-Communicated via phone and email daily to prospective and enrolled students-Worked as a team player; relaying vital student information to various departments-Supported students and Guided them through various applications and registration forms to ensure their academic success, including the FAFSA online application-Provided back up assistance via the online chat platform as needed-Used Microsoft Outlook emails to communicate with students and colleagues