Amanda Kellett Email and Phone Number

- Led HRIS transition to Ceridian Dayforce for all learning-related system components and continue to act as the primary LMS administrator for all current tasks and future initiatives- Create (and maintain) e-learning content using Articulate authoring software, incorporating different types of media, narration, and Spanish translation as appropriate - Develop, update, and facilitate in-person trainings to all new hires (900+ in 2023) through company orientation- Oversee development and maintenance of other onboarding programs and departmental training tools in collaboration with program category management teams and store operators

Provide company orientation and onboarding support to all newly hired staff at New Seasons Market - across 18 retail grocery stores and store support offices.

- Provide employment resources and job coaching to youth 12-24- Create an extensive collection of material and personal resources for job readiness training and referrals- Supervise and grow existing Youth Employment Program - including Sit'n Stay Dog-Sitting Service and HomePerk coffee service- Program development for future social business endeavors- Interface with local businesses and nonprofits to raise awareness about housing instability in Washington County and grow training and employment opportunities for youth

- Serve as Manager on Duty during all shifts- Manage schedule, duties, and performance for staff of ten on a weekly basis- Prepare invoices, daily sales reports, and POS system updates- Provide excellent customer service and extensive knowledge of all menu items and 15 local beer taps

- Direct supervision and coordination for 4-20 volunteers in performing warehouse tasks- Receive and process donations to the ReStore, maintain a clean and safe warehouse

- Supervised and coordinated a team of 6-10 members in a challenging, full-time, residential community service program that responds to needs in urban and rural communities in the Pacific region of the United States- Coordinated logistics with project sponsors, site supervisors, and managed budget of over $10,000- Facilitated team objectives including communication, conflict resolution, alignment with program policy and procedure, professional development- Prepared weekly and project specific reports, operational paperwork and requests, and evaluations

Projects included: - Warehouse work at the Utah Food Bank - Salt Lake City, UT - Tutoring high school students at Pioneer High School - Sacramento, CA - Trail building/maintenance at Mt. Gower Open Space Reserve - Ramona, CA - Community garden construction at Lincoln Middle School - Oakland, OR - Native oyster restoration with South Slough National Estuarine Research Reserve - Charleston, OR - Disaster relief (roofing) - White Swan, WA

- Phone-based sales of international, educational tours for high school students - Consulted and prepared group leaders for each step of the trip planning process including student recruitment - Traveled to meet with clients to discuss recruitment plans and hold meetings with parents