Manage six full lifecycle recruiters that hire mid level to senior level corporate positions for Global Mile, Global Transportation Services, Supply Chain Optimization Technology, NA Customer Fulfillment Reliability Maintenance Engineering, and Robotics.Managed the Executive Recruiting Team, a team of four full lifecycle recruiters hiring Directors, Principals, and Senior Managers for Amazon Operations across North America.Program Manager for the Worldwide Amazon Stores Talent Acquisition Mentorship Program. Liaison for North American Corporate Operations to centralized, strategic hiring teams. Facilitate global trainings about recruiting, mentorship, writing, and more.Amazon Bar RaiserAmazon Doc BRiTCertified Connections Trainer

Created future looking Hiring Demand Plans (HDPs) by working backwards from financial business targets, forecasting attrition trends, and reconciling against monthly delivery. Enabled Talent Acquisition leadership to stay informed about the progress towards hiring goals, strategize for talent pipelines, confirm capacity planning for recruiters, and move towards a proactive recruiting model.

Managed a team of recruiters responsible for sourcing Operations Engineers, Project Managers, and Construction Managers for Global Engineering Services (GES), Robotics Tech Deployment (ROR, RDE), Global Delivery Services (GD-S), Amazon Transportations Services (ATS), and Amazon Air. Calibrate an equitable hiring bar across business verticals. Drive hiring efficiency, candidate experience, and quality of hires. Responsible for about 450 hires per year.

Recruited top talent for Amazon's Non-tech Corporate Operations departments in North America. Reviewed resumes and engaged candidates for Operations Engineer, Project Manager, Construction Manager, Procurement, and Program Manager positions.Created Diversity, Equity, and Inclusion strategies.Coached candidates about interviewing skills to help them prepare for business phone screens and on site interviews. Analyzed funnel metrics, candidate volume, market insights, diversity reports, and candidate experience surveys to improve the effectiveness of the Amazon interview process. Communicated results and forecasts to Directors and Vice Presidents. Facilitated a global recruiter onboarding class called Recruiter Orientation Launch and Learning (ROLL).

Led business development efforts for the Architecture and Engineering department in Hampton Roads, Virginia.Built relationships, gather information, and add value to clients by identifying needs and providing solutions.Utilized internal and external resources and market research data to prospect, cold call, set meetings with decision makers, attend meetings, and service current and future clients.Executed contracts with clients.Managed a team of recruiters, 2 direct reports and 4 dotted line reports, who are tasked with fulfilling requirements identified.Sourced candidates nationwide, determined applicant qualifications by interviewing applicants, analyzing responses, verifying references, and comparing qualifications to job requirements.Placed approximately 50 outbound calls per day to source new candidates for current clients’ needsCreated boolean searches to identify ideal resumes.Managed candidate pool and evaluated applicants by discussing job requirements and applicant qualifications with hiring managers.Interviewed applicants on consistent set of qualifications, including phone interviews and in-person interviews.Arranged and coordinated client/candidate interviews. Prepared candidates for interviews by teaching interviewing techniques, holding a mock interview, and explaining the reasons they were or were not selected for the position.Managed current contractors by facilitating performance feedback.Trained new recruiters to learn the recruiting process and best practices through a 13 week training program; maintained and retained tenured recruiters by mentoring and guiding.

Advised membership to enhance recruitment and programmatic development. Evaluated existing chapter's needs through proper reporting procedures. Launched a new chapter at Indiana University Purdue University of Indianapolis (IUPUI).

Managed customer accounts, created reservations, processed payments, managed vehicle fleets and managed branch operations.Developed excellent customer service, sales, follow up, and communication skills.Achieved the highest Sales Revenue Per Day in Philadelphia Area for three consecutive months; consistently surpassed company sales margin goals.

Administered construction management of the new Student Recreation Center and various building renovations.Represented the university in communication between clients and vendors for a project budgeted at $27 million.Made design decisions and helped to overcome challenges through construction administration.

Led discussions about Drexel University's policies and safety.Communicated individually with students to ease concerns.Collaborated with administration to create educational learning devices.Provided solutions to problems with critical thinking.