Amanda Lam Email & Phone Number

Kitchener, Ontario, Canada

 Proactively work with Product Owners and Stakeholders on a regular basis to determine project requirements, propose feasible solutions & alternate options, and Minimum Viable Products (MVPs) Present solutions to Stakeholders, cross-functional teams and Senior Management  Collaborate with DevOps and functional Teams to review technical requirements.

Kitchener, Ontario, Canada

 Collaborate with Project Stakeholders to determine project vision and priorities Translate business requirements into functional requirements and create user stories and diagrams to provide direction for Developers and Project Team Proactively meet with business to recommend enhancements based on technology capabilities, clarify requirements, and.

Toronto, Ontario, Canada

Ryerson University

• Work with planning committee to develop a year-long project plan
• Create task trackers to ensure deadlines and duties are managed and completed by sub-committees within the organizing team
• Work with Chief of Operations to create an operation’s manual for all volunteers and committee members with their assigned duties for the day of the conference
• Work with Chief of Accounting to create a sound, secure, and rational budget for conference expenses and other miscellaneous items
• Communicate with external entities to acquire materials and resources
• Negotiated contracts with external vendors for event venue, catering services, and rentals

Toronto, Canada Area

• Helped customers in meeting their requests
• Assisted other staff members with packaging and moving items to customer's vehicle for delivery
• Assisted supervisors with inventory count and product orders
• Arranged products in organized manner to increase effectiveness of the booth's visual appearance
• Managed social network applications on a consistent basis throughout the event
• Designed company signs and description labels of all products

Ryerson University

• Led a team of 25 members (including apprentices and junior and senior executives) in representing the students of Business Technology Management program
• Responsible for all actions undertaken by members and all associated committees
• Trained incoming Vice Presidents preparing them for their role in the upcoming academic year
• Worked in conjunction with the VP of Academic Affairs, VP of Social Affairs, VP of Marketing and VP of Administration to organize, plan, and execute year-long events
• Cultivated internal relationships within the Business/ITM Faculty and the Ryerson community
• Built external relationships with industry professionals, sponsors and supporters

Ted Rogers School Of Management

• Assisted technology support staff in responding to technical support requests
• Prepared IT resources for the upcoming academic year and uninstalling old equipment
• Maintained and issued equipment for student loaning
• Set up and tested new IT equipment for use by faculty, staff, students and researchers
• Helped update faculty equipment inventory database, including changes to equipment count and location in conjunction with office moves and staffing changes
• Corresponded with clients' requests through telephone and email exchanges

Education record

Business Technology Management