Facilitate the store’s visual direction at a higher volume to meet company’s expectation, budget, and timeline. Assess business reports on a daily basis to identify global and store opportunities maximizing sales and enhancing customer experience Devise effective product flow processes immediately acquiring data on a product’s penetration to each department Develop and coach talents within the store by setting standards on visual display, product flow, store processes, business analysis, merchandise placement, and product standards

Manage the store’s visual direction and supported the merchandising/display operations to create an inspiring and dynamic visual experience for customersCoordinate and facilitate interviews between management and full-time/part-time candidates as well as lead seasonal hiring during the holiday seasonFacilitate onboarding for new hires and foster an environment of continual development by providing employee feedback to create a culture of action and accountability

Collaborated with Store Brand Leader in recruiting, hiring, and retaining a diverse and engaged team, while taking responsibility for own development and professional growthSuccessfully acted as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs Proactively acted as a brand ambassador to reflect the company values and partnered with the store leadership team on the creation of an engaging experience that appeals to customers

Cultivated a fun and energetic environment through positive and genuine customer connections that aligns with brand’s operational and visual objectives Collaborated with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters’ visual and display standards