Amanda Lavelle Email & Phone Number

Chicopee, Ma, Us

• Write and edit informative and engaging content in a variety of formats to assist facilities in adhering to safety and environmental regulations.• Manage products through the editorial and production process, including sourcing material, editing, and formatting text and shepherding content through review, proofreading, design, and final production.

Milford, Ct

• Developed and updated SOPs, work instructions, and assessments for training machine operators.• Examined, documented, and photographed operating procedures and workflow processes.• Conferred with superintendents, team leaders, and SMEs to provide accurate and concise technical documents.

Rocky Hill, Ct

• Created, maintained, and optimized business processes by writing release notes for the healthcare system.• Translated complex information into clear and concise documentation.• Produced software user’s guides to assist technical writers with documentation process.

• Authored and edited documentation for new and existing lab equipment and software.• Improved user's experience of products by updating documents after changes occurred.• Collaborated with product managers, engineers, and service staff to ensure quality and efficiency of technical documents.

West Springfield, Ma

• Wrote copy for hundreds of fabric and supplies products and increased the website's SEO ranking. • Composed monthly press releases to promote new merchandise.• Contributed to website’s blog.

Bachelor Of Arts (B.A.), English

Specialization in Professional Writing and Technical Communication

English Literature (British And Commonwealth)

Participated in the UMass Oxford Summer Seminar, a study abroad program for undergraduates at Trinity College, Oxford University in Summer.