Amanda Rose (Burns) Email & Phone Number

Burlington, Massachusetts, United States

On-board global clients and support their Qstream programs and projects, by managing a portfolio of clients and being the primary point of contact and trusted advisor for their internal Qstream Program Managers. Mentor, guide and advise clients as they integrate Qstream into their organization. Facilitate project kick-off, planning and post launch calls via online meetings. Gain and maintain knowledge of the customer’s key business objectives and success metrics, and provide valuable insight… Show more On-board global clients and support their Qstream programs and projects, by managing a portfolio of clients and being the primary point of contact and trusted advisor for their internal Qstream Program Managers. Mentor, guide and advise clients as they integrate Qstream into their organization. Facilitate project kick-off, planning and post launch calls via online meetings. Gain and maintain knowledge of the customer’s key business objectives and success metrics, and provide valuable insight into how to use Qstream to reach those goals. Provide on-going support and recommendations to help clients make key implementation decisions along the way. Manage project timelines and ensure all deadlines are met consistently. Conduct end of Qstream review meetings to highlight valuable insights and ensure clients can access and interpret reporting. Show less

Lynnfield, Ma

Leads customer software implementations, delegate/ assign tasks and projects to fully execute installs and follow up during all stages of the install process. Conducts business analysis of new customers to gather all information needed to support software implementation. Coordinates and executes customer site training. Works closely with customers and data conversation team to ensure thorough and accurate data conversation. Provides best practices with management team at the customer site… Show more Leads customer software implementations, delegate/ assign tasks and projects to fully execute installs and follow up during all stages of the install process. Conducts business analysis of new customers to gather all information needed to support software implementation. Coordinates and executes customer site training. Works closely with customers and data conversation team to ensure thorough and accurate data conversation. Provides best practices with management team at the customer site. Coaches new clients on process improvement and how to improve practices via Blue Cow solutions . Finds creative solutions to unique and sometimes complex problems. Ensures that all interfaces are live and that customers receive training prior to leaving their site. Adheres to all company policies, procedures and business ethics codes. Show less

Weymouth, Ma

Responsible for running all store operations – Employee recruitment and training, scheduling and maintaining payroll based on the budget, keeping track of sales and KPIs, maximizing profitability and hitting sales targets, building displays to effectively merchandise new/clearance products, staying up-to-date with all market trends, selecting the styles to sell in this location, schedule brand rep training sessions, actively run the lacrosse unlimited social media pages, fulfilling web orders… Show more Responsible for running all store operations – Employee recruitment and training, scheduling and maintaining payroll based on the budget, keeping track of sales and KPIs, maximizing profitability and hitting sales targets, building displays to effectively merchandise new/clearance products, staying up-to-date with all market trends, selecting the styles to sell in this location, schedule brand rep training sessions, actively run the lacrosse unlimited social media pages, fulfilling web orders and shipping, and offering superior customer service. Show less

Kingston, Braintree, Ma

August 2016- June 1017 (Braintree)June 2017- Current (Kingston)Promoted to tier 1 store. Responsible for undertaking managerial tasks in the absence of the lead manager in a large store, high stress setting. Contribute to the larger business plan across the company through current market trends, key performance indicators, and sales. Lead the lacrosse team and train on the game, products, and stringing. Involved in web fulfillment, packing and shipping. Experience in warehouse… Show more August 2016- June 1017 (Braintree)June 2017- Current (Kingston)Promoted to tier 1 store. Responsible for undertaking managerial tasks in the absence of the lead manager in a large store, high stress setting. Contribute to the larger business plan across the company through current market trends, key performance indicators, and sales. Lead the lacrosse team and train on the game, products, and stringing. Involved in web fulfillment, packing and shipping. Experience in warehouse operations, team sales, and social media relations. In charge of visual representation of the brand by creating displays to increase sales in certain products. Lead and train staff on merchandising techniques store to store. Offer superior customer service. Show less

Needham, Ma

Recruit, train, supervise and appraise staff in a small store setting while adhering to company guidelines and policies. Manage payroll, budgets, financial records, stock control, and shift schedules. Ensure high levels of customer service, resolve customer complaints. Maximize profitability, hit sales targets, and make business decisions based on KPIs and margin. Knowledgeable in all aspects of ice hockey and lacrosse. Communicate with customers to evaluate their needs and specifications… Show more Recruit, train, supervise and appraise staff in a small store setting while adhering to company guidelines and policies. Manage payroll, budgets, financial records, stock control, and shift schedules. Ensure high levels of customer service, resolve customer complaints. Maximize profitability, hit sales targets, and make business decisions based on KPIs and margin. Knowledgeable in all aspects of ice hockey and lacrosse. Communicate with customers to evaluate their needs and specifications. Maintain efficient shop and gear repair operations. Show less

Boston, Ma

Responsible for player recruitment while attending tournaments, meetings, and tours. Make sure players, equipment, and facilities are well-prepared and organized. Offer input for game strategics and advice for plays or game tactics. Discuss game plans with the head coaches and other assistants. Follow and secure all team guidelines. Help with transportation of the team from games and practices.