beGREAT Enterprises specializes in empowering business owners by streamlining their operations and enhancing efficiency. Our partnership approach focuses on organization, management, and seamless operation of your business. We offer a comprehensive suite of services, including business operations management, virtual assistant support, innovative web and graphic design, effective social media management, and much more, all tailored to elevate your business to new heights of success. We are fueled by our commitment to excellence and go the extra mile to ensure our clients are fully satisfied with our work. As Executive Business Partners, we believe in maintaining a positive mindset, creating partnerships with a purpose, and always striving for significant outcomes.At beGREAT Enterprises, we believe in a customized approach. Our services are far from a "one-size-fits-all" solution. We pride ourselves on being a transformative force in the business world, partnering with entrepreneurs and business owners to revolutionize their operational strategies. Our approach is deeply collaborative and tailored, focusing on meticulously organizing, managing, and optimizing each facet of your business for maximum efficiency and impact. Our services extend beyond the conventional, offering expert guidance in business operations management, where we streamline processes and implement effective systems for smooth functioning.

• 114 bed campus (Assisted Living and Memory Care) • Daily operations including budgets, spend down reports, receipt tracking, maintenance inspections, fire drills, elopement drills, auditing employee and resident files and ensuring staff have the appropriate supplies needed to care for all residents. • Staff Management including scheduling, interview process, terminations, team building, problem solving, all staff meetings, new hire orientation and continued education trainings.• Gain control over operations of the building by providing strong leadership, a positive work environment and quality care by enforcing and following rules and regulations provided by the State of Texas, the Company’s policies and procedures and resident rights. • Audit all employee files to ensure all background checks and I9’s have been completed. • Audit all resident files to ensure admission packets are properly filled out. Ensure resident charts contain necessary paperwork according to the chart policy and procedure. • Listen and resolve staff, resident and family complaints and concerns in a timely manner.

• 60 bed campus (Assisted Living and Memory Care) • Daily operations including budgets, spend down reports, receipt tracking, maintenance inspections, fire drills, elopement drills, auditing employee and resident files and ensuring staff have the appropriate supplies needed to care for all residents. • Staff Management including scheduling, interview process, terminations, team building, problem solving, all staff meetings, new hire orientation and continued education trainings.• Marketing including facility tours, community outreach, event planning, volunteer work, building relationships with discharge planners, social workers and home health and hospice reps. • Rebuilding a positive name in the community and for the community by providing strong leadership, a positive work environment and quality care.• Created and managed grand re-opening event open to families, the public and surrounding businesses. Provided beverages, appetizers and tour of the community. Chamber of Commerce attended and completed ribbon cutting.

• Oversight of 4 properties throughout El Paso – 473 beds totalo SunRidge at Palisades, Desert Springs, Cielo Vista and Cambria.o East, West and Central locations. o Independent living, assisted living and memory care.• Hold weekly meetings with community relations directors of each community. o Brainstorm ways to drive people into the communities.o Review and problem solve potential threats to the communities.o Pros and cons of each community and ways to improve. • Create marketing campaign advertising new management company and improvements using radio, commercials, senior guides and magazines. • Assessments and care plans.• Admissions paperwork and financials. • Maintain and manage referral logs for East and West side of El Paso. • Complete a full competitive analysis of surrounding competition. • Member of the Chamber of Commerce. • Work hand in hand with administrators of the building. Assisting with training of new policies and procedures, required documents by the State of Texas, reconstruction of staffing and active resident and family involvement of the communities.

Background: Capital Senior Living (CSL) is a nationwide company that bought Emerald Ridge and Emerald Way and rebranded the buildings as The Waterford’s. • Weekly, monthly, quarterly, and yearly reports that tracked move ins and move outs, tours, leads and where the lead came from. • Data tracking in REPS software.• Create and build relationships with social workers, discharge planners, home health and hospice reps, senior centers, A Place for Mom, Caring.com and doctors’ offices.• Maintain good, working relationships with surrounding assisted living communities and other businesses. • Participate and attend events that could drive sales and produce traffic at the communities. • Flexible schedule to tour after hours and weekends. • Attend meetings and conferences as required. • Negotiate Medicaid rates and contracts. • Active member of the community, Chamber of Commerce and Rotary Club. • 2015 average occupancy percentage- 96% both properties