Director, Global Project Management Office
CurrentDriving a culture of Delivery Excellence by developing strategic goals and leading the team through tactical and repeatable implementation processes.Managed the team through the creation of a three-person project leadership model responsible for seamless project execution and delivery.Successfully led a global initiative to implement Delivery Manager's Portfolio Reviews across 18 diverse delivery teams, supporting the delivery of over 600+ projects across multiple product lines, enhancing transparency, accountability, and escalation management.Implemented a comprehensive PMO framework that integrates a hybrid project management SDLC model, combining Agile principles with industry standards, ensuring clear and transparent project insights at all operational levels.Strengthened partnerships between Sales, Customer Success, and Professional Services to foster cross-functional collaboration.Successfully migrated three separate PMOs into a unified structure post-acquisition, onboarding five new groups onto the platform and aligning them with established methodologies.Mentoring Project Managers through the Project Management Forum, focusing on creating a culture of mentorship, shared success, and accountability.Developed custom dashboard reporting using Salesforce CRM, training programs, and mentorship initiatives to empower Delivery Managers and Project Managers in effectively managing and reporting on their project portfolios.Work with Senior Leadership Team to define and set targets for delivery improvements within Professional Services.
