At Instapage, we work with the most innovative companies in the world to significantly increase their return on digital advertising investment. We do this with our expert conversion intelligence team and market-leading Post-click Automation technology.Own and build the relationship of assigned customer accounts, such as customer onboarding, training, developing innovative solutions, and increasing user experienceand engagement.Host training with customers to be product experts and train their teams on Conversion Rate Optimization (CRO), Analytics, and User ExperienceMonitor customer progress toward milestones and roadmaps, and identify risk factors and areas of improvement.

• Acquire a thorough understanding of the Procore system and tools needed to optimize its use and maximize its effectiveness.• Respond to client needs - US market• Communicate via phone, chat, and email; building relationships with clients and their users.• Diligent, consistent attention to detail and management of administrative aspects of the job.• Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers.• Proactively seek guidance and direction from manager and co-workers when appropriate.• Maintain in depth and continuing understanding of company technology, products, and services.• Support Company's corporate culture including adhering to established ethical standards.• Keep abreast of industry standards, new technologies, and the latest in customer service techniques.

Creating a financially viable practice while putting patient care, team-building, and education first.• Supervise day-to-day operations • Managed over 3k patient accounts• Patient retention rate of 87%• Check daily schedules of all specialty and general dentists and hygienists for accuracy• Track production goals and summaries for all providers, monitor budget and goals of the office• Manage collections and allocations to verify accurate billing procedures• Prepare treatment plans/financing from small to large diagnoses • Post open roles on job boards, screen and hire new employees• Organize/participate in volunteer community events to educate the public about the importance of oral health

• Assist the store manager in running the day to day operations of the business• Deploy partners to the relative positions for flow of business• Manage inventory• Provide excellent customer service to guests• Upheld OSHA standards• Trained multiple partners from various levels of experience