• Provide courteous, patient, and exceptional customer service both in-person and virtually.• Provide bra-fitting advice to customers in accordance with company guidelines, both in-personand virtually.• Recommend appropriate bra styles to customers, both in person and virtually.• Respond in a timely, courteous, and supportive manner to all customer sales queries that arrivevia digital channels including web messages, social media comments/messages, texts, andemails.• Efficiently process orders for clients, including special orders, pick-ups, shipments, andpayments.• Manage the Lingerie DEBra website, including SEO, content creation and general updates andmaintenance.• Prepare advertising for the Web Store and social media to drive sales to both the Web Store andin the in-person boutiques.• Manage inventory to ensure shelves have sufficient bras in each size, as per the companyguidelines.• Assist Owner in making inventory purchasing decisions based on best-selling styles, sizes, etc...• Place orders efficiently, receive merchandise, verify merchandise, and stock shelves effectively.• Work to achieve all monthly financial targets.• Update Web Store with new styles, colours, etc. as they are available.• Update Web Store quantities with orders received and sales made daily.• Coordinate inventory transfers between both stores and ensure they are transferred asnecessary and processed efficiently.• Meet in-person a minimum of once per week for analysis, product review and new campaignstrategy with the Owner.

Generating original creative content for all social media channelsCreating and managing social media and Google adsPosting content on all channels either manually or automatically on a consistent basisCreating a posting format that uses high trending hashtags and high traffic timesResponding to comments on all channels to increase engagement and drive sales Proactively commenting on relevant social media posts to connect with new customers on a regular basisWorking with advertisers and sponsors to promote events and merchandise

-Routinely employed to write articles for a variety of publications.-Required to provide content that meets SEO requirements-Responsible for research to provide informative content for various audiences

Work with colleagues and internal stakeholders on projects aimed at collecting, managing and enriching product attributes;Aggregate product content from various data sources and transfer content using Microsoft Excel and other in-house software;Writing new SEO content for websites to our consistency standards;Enhance existing content by adding more text or media rich content to improve its ranking with search engines;Creating SEO content material as instructed by key stakeholders;Writing new SEO content for websites;Use tools provided to ensure brands/products are added in a timely manner, and meet the established deadline;Communicate interdepartmentally to gain a full understanding of company processes, and to determine best practices, standards, and procedures for maintaining attribute data;Collaborating with Marketing team to stay on top, and complete projects;Execute routine audit procedures to ensure attribute data remains up-to-date;Identify quality issues and communicate to appropriate personnel.

The Books In My Bed is a book review website that provides succinct reviews, giving readers the information they need to find their next great read.In this role, I have:-Designed and created a Wordpress website with affiliate links-Written all book reviews on the site-Prepared a social media marketing calendar to promote the site-Optimized the site and posts for SEO-Performed daily maintenance on the website

Responsible for the creation of marketing content, including blogs, social media posts and advertorial copy.Assisted in the development and implementation of the company’s brand strategyEnsured all marketing efforts serve to achieve immediate and long-term business goals,identifying and executing improvements for processes, content and lead generationPrepared marketing activity reports and metrics for measuring program successManaged the company’s web-site, (both desktop and mobile versions), with regular updates,postings and changes as necessaryAssisted the Owner in E-mail communications with clients by planning content and proposingtargeted e-mailsPlanned, prepared, executed and evaluated social media content postings on Facebook and InstagramPlanned, prepared and executed in-store promotions and corresponding marketing campaignsProvided market research, forecasts, competitive analyses, campaign results and consumertrends

Montreal Families caters to parents, grandparents and children of all ages. This monthly publication covers everything from heart-warming personal interest stories to informative and educational reports. They are also one of the best resources for activities in Montreal that will appeal to children and their families.As a freelance writer, I was assigned stories based on the need of the publication. I wrote anywhere from 4 to 6 articles a month. Topics I covered included news, reviews, event summaries, personal stories and educational material.

-Edited blogs for content, sentence structure, and comprehension.-Determined the exact message he was trying to get across and structured the content of the blog appropriately.-Facilitated readability and comprehension -Posted his blogs for him on his LinkedIn profile.-Included hyperlinks to help his readers understand his financial terminology

In charge of creating, editing and maintaining OOHLALA’s web and social media presence.Edited and wrote blog articles, whitepapers and social media posts.Managed the company’s online reputation and created interest in the company’s product through social media and content marketing.Engaged with potential clients on social media.Solicited new business through email marketing.Managed a team of blog writers.

Innovated Herd Wisdom’s social media and marketing initiatives.Created blog posts and social media posts.Engaged with clients through several social media platforms and forums. Performed search engine optimization to improve the company’s organic search results.Wrote ads, edited copy, created infographics and budgeted marketing expenses

Although my main position was as a digital marketer and content creator I also worked as a copywriter and editor.

As an intern with Bulace Magazine I was given many responsibilities. At the time, I was hired the magazine was preparing for their first ever print issue. My first job was to find writers who fit the magazine's style.Once I'd brought an adequate number of writers onboard I came up with a list of story ideas for the first issue. I sent these ideas out to the writers and explained the deadline and what was required for submission.When the articles were submitted I worked with the Deputy Editor to edit the articles so that they were fit for publication. I also communicated with PR and Media representatives of several fashion and design companies to collect images to accompany certain articles.Furthermore, I wrote several articles and transcribed a number of interviews.

At Navut, I learned about digital marketing and how I could create blog content that would direct traffic to Navut's website.I began by writing 6 blogs a week on a variety of subjects that were thought to be of interest to Navut's potential customer base. Later I was given sole responsibility for Navut's real estate blog (realestatecanada.tips). As I have never worked with this subject before I undertook extensive research so that I could write informative articles for the blog. I wrote between 5 and 6 blogs a week of approximately 500 words each.Each blog I wrote I had to optimize for search engines and social media. This included coming up with keywords, tags and images. In addition,I had to format my blog with links to other blog entries and the Navut site and come up with a Calls to Action.

Responsible for a team of over 20 staff membersOversaw the production of a weekly university newspaper that catered to the interests of students, faculty and staffResponsible for ensuring the quality of all content published in the paper which included fact-checking, copy editing for grammar and spelling as well ensuring that copy met Canadian Press style guidelines and standardsEnsuredthat staff met deadlines as well as the expectations set forth in their contractsAssisted editors in writing and editing articlesSelected cover photos and storiesWrote a weekly editorial on topics of interest for members of the Concordia CommunityResponsible for corresponding with business manager on paper financials and advertisementWorked with production manager to lay out the paper and to oversee the visual presentation of all articles and photos

Responsible for the weekly production of the Arts section of The Concordian. This involved:Creating a story list and assigning writers to cover stories, producing a Section Plan of the week’s articles for the editor-in-chief and making arrangements to obtain photographsCommunicating with writers to ensure that they had everything they needed to produce a well-written articleEditing articles for content and adherence to Canadian Press Style rules and those of conventional Canadian spelling and grammar standardsCorresponding with writers, production assistant, copy-editors and editor-in-chief as needed to ensure the timely and professional publication of the sectionComposition of articles that focused on Concordian -related activities or activities of particular interest to Concordians

Assisted the Arts editor in compiling a story list, assigning writers to cover stories and the production of a section plan.Edited articles for content, adherence to Canadian Press Style and conventional Canadian spelling and grammar standardsWrote reviews, previews and arts profiles.