Amanda Manship Email & Phone Number

Indiana, United States

Indianapolis, Indiana Area

I am responsible for the overall business operations and growth of our Indianapolis locations: Hiring, training, and monitoring performance of my staff as well as developing and implementing sales and marketing plans and motivating my staff to reach targets.

• Provided advice on software utilization to a broad mission-driven customer base, resulting in increased customer retention and sales.• Worked closely with peers in other departments in an effort to improve customer satisfaction and retention, especially in escalated situations.• Sold and coached clients through the new website implementation process.• Achieved numerous promotions, moving from small donor database customers to larger donor database customers to managing a team of account managers.• 100% Quota Achievement Award: 2011-2013

• Used industry and competitive intelligence to navigate depths of information to provide the right targets for our clients in the commercial real estate and economic development sector, helping cities find companies looking to relocate or expand.• Once the targets were segmented, I would create the profile; describe the characteristics of the most likely target companies for the market area using size measures, growth indices, geographic market, financial indicators, and more.

• I managed relationships with realtors and builders to help them reach new customers by using our print and online media solutions.• Managed time effectively to prospect, follow up with and grow existing real estate accounts using our print and online media solutions.• Developed and implemented marketing opportunities, based on customer need, to increase customer satisfaction and advertising spend.• Promoted to increased client management role to include larger spend clients.