Amanda Marth-Fagan Email & Phone Number

Glen Ellyn, IL

I am currently employed in a multi-faceted role in the medical equipment installation industry, that subtly evolved from handling all payroll and HR duties while an employee was on extended maternity leave, into taking over and re-engineering the project administration role. I directly report to the General Manager and handle all project related.

Downers Grove, Illinois

• Choosing a real estate professional is an important step in any real estate transaction. Whether you are buying or selling property, you want to make sure your agent not only has your best interests at the forefront.
• My ultimate goal is to provide you with outstanding customer service! I want to hear from you again; I want to hear from your friends, your family, and your neighbors.
• I promise to be available to my clients 24/7
• My services will include high tech marketing techniques to ensure that your listing is available immediately in all types of media.
• My personal touches will always be reflected in my work. My personal branding will make a statement and it will be remembered and be appreciated.
• My duty is to always represent my client to the best of my ability. If I cannot answer your questions, I will find someone who can.

Downers Grove, Illinois

Downers Grove, IL

Under the umbrella of the new organization, I was now performing the duties that which was currently being handled by 3 separate individuals in other offices. This workload required the addition of 1-2 admin staff to my team. I continued to maintain my previous roles/responsibilities, while supporting multiple Directors, Project Architects and Engineers; I.

Downers Grove, IL

• While employed as Office Manager, I also filled the role as a Project Coordinator for the Design Team, as well as Billing Coordinator which is typically handled by 2 separate people in other office locations. **Project.
• Directly assist (1) Director of Business Development, (1) Director of Healthcare, (2) Project Architects, (1) Structural Engineer, (1) Civil Engineer and (5) architectural designers; as well as coordinate projects our.
• Prepare all master land planning and hourly design agreements.
• Prepare proposals for architectural and engineering design services, including fee structures and additional services options; generation of AIA standard documents.
• Set-up and continue to maintain those projects in CRM programs - Deltek Vision and Newforma.
• Prepare proper hard-copy files as well as network folders. Notify all parties of processes, budgets, deadlines, locations of files, etc.

Downers Grove, IL

* a Marth family-owned business that was sold to Shive-Hattery, Inc in June of 2006.A role which started as a temporary executive assistant position turned into a full-time role when the previous employee suddenly stopped coming to work. It was an opportunity for me to help a company transform itself.  Streamline and document actual SOPs (Standard.

Downers Grove, IL

• Answer phones - screen phone calls for President of company.
• Typing correspondence.
• QuickBooks data entry.
• Assist office manager with billing duties.
• Prepare specifications manuals for projects.

Lisle, IL

Due to my substantial contribution in the customer service department and acting as a liaison with the software development group during that tenure, the management group asked for my transfer to their department. My direct experience with our customer’s needs using our proprietary software contributed to the several projects I was assigned to work on. .

Lisle, IL

As a Lead CSR, I was responsible for the overall account success (including implementing productivity improvements, vendor management and the support of Service Level Agreement requirements). To maintain this success, I trained, mentored, and coached a team of 5-7 CSRs. In addition to issue identification and escalation, workload balancing and measurement.

Oakbrook Terrace, IL

• Support Day-to-Day Operations such as:
• Order Placement - price quoting, validating of order, generating purchase orders.
• Order Maintenance - tracking vendor shipments, product returns.
• Invoice Reconciliation - reconciliation of invoices to shipments, allocation of credits, payment to vendors, management of problem invoices.

Oakbrook Terrace, IL / Lombard, IL

• Typing contracts and other legal documents.
• Providing customer service to a large network of remarketing companies.
• Operations responsibilities (i.e. product returns, shipping, replacements).
• Support team in closing facility by organizing lot sales, consolidating inventories, cleaning up system to ensure accuracy.

Oakbrook Terrace, IL

• Typing correspondence and legal documents.
• Preparation of sales marketing materials.
• Filing of contracts, product acceptance documentation, and maintenance of library files.
• Updating documents in systems (ie. sent dates, acceptance dates, offsite storage dates, etc.)

Oakbrook Terrace, IL

• Answering switchboard of 65 lines.
• Basic customer service.
• Attendance for entire company.
• Miscellaneous typing and other office duties
• Small projects from various departments (human resources, marketing, etc.)
• Greeting all guests.

Ba Of Science: Computer Information Systems, Current Gpa: 3.64

Need to complete approx. 12 more credit hours.

Criminal Justice And Corrections, 74 Credit Hours

General Studies

Attended summer school during Sophomore & Junior year so that I could have early dismissal during senior year.