Amanda Mcduffee - Office Ops Coord ⁞ Admin Assist ⁞ Customer Service Email & Phone Number

Temecula, California, United States

Temecula, Ca - Wellbeing Provider For Physical, Mental And Financial Health - Drug Testing Division

Evaluated and improved existing operational systems and procedures. Resolved customer service issues promptly. Conducted training sessions for new employees on operational procedures. Sourced vendors for cost-effective materials needed for production. Created documentation outlining operating instructions for staff members. Oversaw the installation of new equipment used in production processes. Streamlined operations to keep costs down. Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. Monitored inventory levels and placed supply orders.

Temecula, California, Drug Testing Division

Organized and maintained filing systems for physical and electronic documents, ensuring the accuracy and confidentiality of records. Professionally greeted visitors, responding to inquiries and directing them to appropriate personnel. Maintained office supplies and inventory by checking stock to determine inventory level; anticipating needed supplies; and placing and expediting orders. Processed invoices for payment. Entered data into spreadsheets using Microsoft Excel or other similar programs. Developed administrative processes to achieve organizational objectives and improve office efficiency.

Riverside County, California - Merchandising & Store Remodel Team

Coordinated daily operations activities and assigned tasks to staff members. Developed strategies for streamlining workflow processes. Maintained accurate records of all operational activities. Performed floor moves, merchandising, display maintenance, and housekeeping to keep sales areas well-stocked, organized, and current. Reset store displays for special events and seasonal merchandise changes. Replenished and arranged items to maintain appearance.

San Diego & Temecula, California

Greeted customers and provided exceptional customer service. Provided accurate information about products, prices, and services. Processed transactions using a point-of-sale system. Maintained up-to-date knowledge of store merchandise and policies. Organized stockroom shelves, and restocked shelves as needed to ensure sufficient inventory levels. Upsold additional items based on customer interests and needs. Developed promotional strategies to increase sales volume.

Temecula, California - Boutique Osha Safety Consulting Firm

Provided administrative support, including copying and scanning documents, filing paperwork, and ordering supplies. Organized office operations and procedures, such as managing calendars, scheduling appointments, and preparing reports. Performed data entry tasks accurately and efficiently. Collected payments, issued receipts, and updated accounts to reflect new balances.