Amanda Wills

Amanda Wills Email and Phone Number

Sr. Customer Success Manager at Swimlane @ Swimlane
louisville, colorado, united states
Amanda Wills's Location
Gig Harbor, Washington, United States, United States
Amanda Wills's Contact Details

Amanda Wills personal email

n/a

Amanda Wills phone numbers

About Amanda Wills

Amanda Wills is a Sr. Customer Success Manager at Swimlane at Swimlane. She possess expertise in salesforce.com, recruiting, strategy, advertising, account management and 10 more skills. Colleagues describe her as "I managed Amanda for a year at Zenefits -- she is a hard worker who always gets the job done with a high level of integrity and ownership. Our clients and internal teams enjoyed working with her -- she will be a great asset to any organization she joins. "

Amanda Wills's Current Company Details
Swimlane

Swimlane

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Sr. Customer Success Manager at Swimlane
louisville, colorado, united states
Website:
swimlane.com
Employees:
127
Amanda Wills Work Experience Details
  • Swimlane
    Sr. Customer Success Manager
    Swimlane May 2024 - Present
  • Hummingbird
    Lead Customer Success Manager
    Hummingbird Aug 2023 - May 2024
  • Hummingbird
    Enterprise Customer Success Manager
    Hummingbird Mar 2022 - Oct 2023
  • Logrhythm
    Team Lead - Sr. Customer Success Manager
    Logrhythm Apr 2021 - Mar 2022
  • Logrhythm
    Sr. Customer Success Manager
    Logrhythm Jan 2019 - Apr 2021
    Managed 85 high-value customers in the Central and Canadian region. Achieved 125% of renewal and expansion targets in 2020 and qualified for Presidents Club in 2019 and 2020.* Defined and tracked customers’ security use cases and SIEM success requirements through monthly and/or quarterly Service Reviews. * Served as a trusted advisor to main end users and executives through consultative recommendations, best practices, and enablement resources to help achieve their primary business objectives. * Project managed customers’ initiatives and projects through cross-departmental engagements.* Led monthly internal account reviews at an executive level and updated internal stakeholders weekly on customer health to provide awareness on risks, milestones, and upcoming projects.
  • Logrhythm
    Enterprise Customer Relationship Manager
    Logrhythm Oct 2016 - Dec 2018
    Managed LogRhythm’s 35 most strategic and high-revenue customers. Consistently met and exceeded quarterly and annual goals: 90-100%+ renewal attainment and top performer in generating new business from existing customers.* Project managed customer’s initiatives to drive and exceed customer’s expectations.* Developed playbooks to support our highest-revenue and most strategic customers, and created a cross-departmental internal account review meeting to highlight customers’ successes and challenges to LogRhythm’s Executive team.* Created, coordinated, and lead meetings with other Customer Success departments to develop and strengthen internal communication and processes.
  • Zenefits
    Account Manager
    Zenefits Apr 2015 - May 2016
    San Francisco, Ca
    Dedicated Account Manager for 55+ clients and 3,000 employees. Advised customers on how to leverage Zenefits to streamline and automate their HR and benefit administration. * Acted as a product evangelist to drive feature adoption through product demos and consultative upsell.* Worked cross-functionally to project manage escalations.
  • Technorati Media
    Demand Manager
    Technorati Media Dec 2013 - Apr 2015
    San Francisco, Ca
    Managed programmatic demand relationships and guaranteed media buys for Technorati’s premium publishers. Responsible for recruiting, retaining and growing new and existing accounts.* Negotiated and optimized standard media and mobile campaigns for effectiveness and return on investment.
  • Disney Interactive
    Account Manager Ii (Contract)
    Disney Interactive Aug 2013 - Nov 2013
    San Francisco, Ca
    Managed the pre- and post-sales relationships with Disney Interactive’s San Francisco clients and responsible for the execution of sponsorships, mobile, video, and standard online media campaigns.
  • Disney Interactive
    Account Manager
    Disney Interactive Jul 2010 - Jun 2012
    Seattle, Wa
    Worked on a team to manage over 4 million dollars of booked revenue at any given time, providing both Associate and Account Manager support
  • Disney Interactive
    Advertising Media Coordinator
    Disney Interactive May 2010 - Jul 2010
    Seattle, Wa
    Provided documentation of advertising elements covering all Disney brands. Promoted after 3 months in the position.

Amanda Wills Skills

Salesforce.com Recruiting Strategy Advertising Account Management Management Digital Media Sales Mobile Devices Social Media Marketing Online Advertising Media Relations Business Development Lead Generation Social Networking

Amanda Wills Education Details

Frequently Asked Questions about Amanda Wills

What company does Amanda Wills work for?

Amanda Wills works for Swimlane

What is Amanda Wills's role at the current company?

Amanda Wills's current role is Sr. Customer Success Manager at Swimlane.

What is Amanda Wills's email address?

Amanda Wills's email address is am****@****thm.com

What is Amanda Wills's direct phone number?

Amanda Wills's direct phone number is +130341*****

What schools did Amanda Wills attend?

Amanda Wills attended University Of Sydney, Southern Oregon University, St. Cloud State University.

What skills is Amanda Wills known for?

Amanda Wills has skills like Salesforce.com, Recruiting, Strategy, Advertising, Account Management, Management, Digital Media, Sales, Mobile Devices, Social Media Marketing, Online Advertising, Media Relations.

Who are Amanda Wills's colleagues?

Amanda Wills's colleagues are Danny Lorenzo, Katie Bykowski, Christine Kungl, Vishal Mani Mishra, Sean Grimes, Nanda Kumar Bikka, Andrew Markel.

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