Amanda Leinen Email & Phone Number

Kent, Washington

Kent, Washington, United States

Managed largest customer account base in the company, handling over$10 million in sales annuallyCreated and implemented new procedures for the Drop Ship Program.Organized weekly sales reports for the sales department to track productsuccess.Created new processes and systems for increasing customer servicesatisfaction.Developed highly empathetic client.

Developed training program for 60 new hires during busy holiday selling. Coordinated and facilitated training classes including systems, product knowledge, and company culture.Created training material via Microsoft Publisher, PowerPoint and Word.Created and managed training schedules for training team, management and trainees.Organized events for the team.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paperfiles. Made copies, sent faxes and handled all incoming and outgoing correspondence.Researched and resolved billing and invoice problems.Calculated figures such as.