Amanda L. Email & Phone Number

Belmont, Ca, Us

•Manage and oversee 10 Expansion Account Managers•Run weekly staff meetings, lunch & learns, one-on-ones, and deal reviews•Provide monthly and quarterly forecast commitments to VP, CRO•Coach reps through deals from lead to close•Active mentor to women within RingCentral•Responsible for achieving 100% of quarterly revenue targets•Maintain revenue within 3,000 customer account base through relationships, renewals, and retention efforts•Chairperson of Women In SaaS Empowerment (WISE) ERG responsible for running the Mentorship & Education Committee with fellow chairperson. Paired more than 60 mentorships over the course of 3 years•Maintain high employee retention rate among peers through fostering communal team culture•Utilize Selling Through Curiosity in everyday team activities such as role plays, customer conversations, and mutual plans

Belmont, Ca, Us

• Manage and grow 450+ customers by ensuring excellent overall experience with RingCentral• 2019 achievements: Q1: 155.5% attainment to quota | Q2: 135% attainment to quota | Q3: 191% attainment to quota• 2018 achievements: Q1: 113% attainment to quota | Q2: 103% attainment to quota | Q3: 105.32% attainment to quota• Build relationships, provide presentations, training, and demonstrations to customers worldwide to enable customers to get the maximum return on their RingCentral cloud system• Identify sales opportunities within customer base as well as through customer referrals• Single point of contact for customers at RingCentral in order to maintain seamless customer life cycle• Volunteered for TutorMate program to help increase literacy in Denver schools by meeting with student to read every week for 2016-2017 & 2017-2018 school year• Attended Pulse Gainsight conference in San Francisco and subsequently assisted Ops team in managing Gainsight customer life cycle project to enable RingCentral sales teams• Participated in RingCentral Shark Tank program and pitched idea to Sales executives for RingCentral User Interface upgrades to make customer experience more user friendly

Austin, Texas, Us

• Managed and renewed $26M in Federal hardware and software contracts annually • Responsible for meeting deadlines for support contract renewals as well as cultivating relationships with over 50 customers• Accurately forecasted opportunities and sales targets in territory• Collaborated with License Sales, Advanced Customer Services Sales, and Hardware Sales in order to grow Oracle presence within customer accounts • Created dynamic relationships with partners (VARs) in order to collaborate and execute annual business successfully• Negotiated new or amended agreements with end-users in order to establish contract vehicle• Generated leads for point-of-sale reps to expand Oracle support portfolio• Partnered with Customer Success Director to build account plans for customers

Austin, Texas, Us

• Maintained $13M pipeline of hardware and software support business annually for the State of Colorado Public Sector line of business• Team Lead for Support Sales team responsible for providing latest policy information, newest sales strategies, and general support for teammates • Super User responsible for disseminating information to team for internal Oracle sales management tools and systems• Created and priced quotes to include products and services• Liaison between customers and internal Oracle business units including Legal, Deal Management, and Collections• Responsible for growing relationships with resellers and teaching them Oracle practices• Educated customers on Oracle business practices and contractual implications of support agreements• Recognized by Support Sales organization with Pacesetter Award

Austin, Texas, Us

• Managed State of California Public Sector hardware renewal business• Responsible for on-time support renewals and accurate forecasting for $2.8M business• Maintained relationships with partners and systems integrators including Accenture and HP• Project Manager for meeting planning committee tasked with coordinating sales team events, running committee meetings, and managing task progression• Navigated acquisition from Sun Microsystems to Oracle by keeping customers abreast of the transition policies, updates, and progress forward• Created and managed quotes for up to five partners in multi-bid situations

Palo Alto, Ca, Us

• Managed forecasting process and weekly calls for $1.5B/year business• Sales calls to top Sun Microsystems customers to help drive hardware and services opportunities• Quoted weekly multi-vendor services bids from IBM • Created US Services Sales inside sales training guide• Operating expenses planning through posting job requisitions, adjusting compensation, and providing administrative support for workforce reductions• Organized annual Colorado's Got Talent Show for 1500 Sun employees: primary contact for vendors and participants; coordinated timing and set-up of stage, sound, food, and contestants; maintained relationships with building staff, vendors, and contestants; and presented suggestions to Colorado Leadership Council• Completed Sales University Core Curriculum classes and Sales Fundamental courses

Palo Alto, Ca, Us

• Managed Portal Content Life Cycle Project: formed virtual team of 11 global content managers, ran biweekly meetings, developed time lines and action items, created Life Cycle spreadsheet that contained over 75 inventoried documents, composed presentation that captured accomplishments • Proposed company-wide policy regarding content life cycles for future maintenance of Channel Portal content• Content manager of partner section of internal sales portal• Established and managed collaboration web site that included converting documents to other formats, archiving documents, and posting documents for online distribution