• Led product teams through development and implementation of a multi-product strategy (Auto + Renters Bundle), collaborating with engineering and dependency areas• Created a comprehensive product roadmap through Q4 2027, detailing state rollout timelines and product enhancements to drive growth and align with organizational objectives• Conducted engineering experience interviews, using AI-driven insights to identify challenges and recommended actionable retention solutions resulting in higher engineering satisfaction• Designed and implemented a 3-year staffing strategy with leadership, creating a legacy application sunset plan while developing critical milestones to optimize our current staffing projections as staff assistant• Strengthened stakeholder relationships by enhancing communication strategies and delivery, which resulted in better collaboration between business partners and product teams• Led monthly showcases with over 400 stakeholders, highlighting progress on the enterprise’s #1 effort • Collaborated with technical architects as a key contributor developing solutions that reduce existing customer kickouts, minimizing additional service calls and identifying performance impacts to enhance overall system efficiency

• Engineered a centralized documentation site using MkDocs, contributing to the design and implementation of CI/CD pipelines, and optimizing code for enhanced performance and user experience• Directed backlog prioritization across multiple teams, effectively managing 60+ dependencies to ensure seamless implementations• Spearheaded the transition from Agility to GitLab, enhancing technical requirement documentation and progress reporting

• Increased intern-to-full-time conversion rate from 46% to 92% by creating a targeted recruitment strategy aligned with departmental staffing needs, expanding the candidate pool by 70%, and saving over $200K annually• Led the design of an automated applicant filtering based on skills, streamlining the recruitment process utilizing AWS• Developed a database for hiring trend analysis and recruitment strategy optimization allowing programs in across locationsto evaluate their recruitment strategies• Led the University of Dallas campus team to achieve the highest applicant rate at State Farm• Organized over 20 hackathons in the DFW area, engaging over 5000 students and enhancing State Farm's IT brand

• Developed and led a comprehensive training program for new test analysts, enhancing team capabilities and accelerating onboarding processes• Executed and validated manual and automated test cases, while implementing process improvements that increased testing efficiency and reduced automated acceptance testing times