Executive leader of a $100 million operation with over 300 employees – Responsibilities include strategic planning, budgeting, data analytics, over-site of the day-to-day manufacturing, supply chain, and quality teams.• Manage operational goals for 9 leaders in five core departments • Collaborate with other Directors to execute strategic plans and product line strategies for growth and portfolio management of the business • Analyze and interpret data from monthly results to execute action plans to drive results and achieve key performance indicators for the organization• Review monthly budgetary projections and align with finance leader on sales and spending forecast • Responsible for capital investment strategy for a 200,000 sq ft facility including building infrastructure and equipment

Executive leader of a $36 million focus factory – Responsibilities include budget adherence, forecasting, metric reporting, goal setting, and the overall leadership of production team leaders, buyer/planners, manufacturing engineers, quality engineers, and engineering techs. Accomplishments include: • 0 recordable injuries, 1 near miss in 2019, and daily participation in our Find It / Fix It program for safety • Improved quality (PPM) from over 20,000 ppm to a sustain level of 3,000 ppm or less • Reduced number of open customer complaints from 74 to 5• Improved on-time delivery from an average of 75% to a sustained 95%• Improved past due backlog from $1.2 million in March 2017 to a sustained past due of less than $30,000• Lead daily management at gemba for the value stream using a tiered and cross functional approach• Strive to be the go to value stream for promotable talent – have had 3 people promoted within the last 3 years. • Approved as 1 of only 2 Nuclear Lead Quality Auditors for the facility • Scored a 92% Supervisor Effectiveness on 2019 Annual Associate Feedback Survey • Management leader of the Associate Activities Committee

Responsible for the strategic and tactical management of the material planning, inventory management, shipping, receiving, import / export compliance, and related budget management • Reduced annual freight spend by 30%, realizing $600,000 in savings through an aggressive logistics strategy, import transportation changes, and negotiated rates with carriers• Reduced inventory from $9.5 million to $7.9 million through implementation material standards, kan ban resizing, improved material planning, and cooperation with procurement on implementing kan ban agreements• Created the standards for our plant using the Fortive Material System (FMS) tool – implemented an FMS team to convert cells into the new standards through kaizen• Created an employee activities committee to help improve associate engagement – scored improved from 53% in 2015 to 73% in 2017

Responsible for both the shipping and receiving departments, import and export compliance, the annual freight budget of $2 million, packaging supplies, and freight spending reduction • Completed Import / Export Compliance training in November 2014• Reduced shipping department headcount by 20% through the use kaizen and other lean tools• Reduction in premium freight spend by 60% by having a kaizen, implementing a new authorization process, and daily monitoring of requests and spend • Creating of export compliance manual and process to ensure recordkeeping requirements

Lead a team of customer service professionals in a high volume call center and order entry environmentResponsibilities included daily management of team’s KPIs, cross-functional problem resolution, assisting in customer problem resolution, and process improvement / creation. Accomplishments included: • Lead the Order to Ship JD Edwards Implementation • Implemented quality checks within the team for both order entry and phone based customer service• Lead the daily Growth Greenhouse calls to help develop the funnel and assist with key customer relationships• Developed a second level of leadership within the team through coaching and mentoring• Improved EDI order processing accuracy• Transitioned tradeshow management in-house saving a minimum of $50,000 annually• Manage the sales and marketing budget adherence through Cost War Room• Completed Leadership Essentials Training in 2014

Production Manager, February 2012 – September 2012Lead the highest volume manufacturing plant within the organization generating $45,000,000 annually in revenue; Responsibilities included plant operations, revenue forecasting, lean implementation, logistics, production, maintenance, tool room, order entry, production planning, scheduling, Safety/EHS and shipping/receiving. • RIR improvement from 8.5 to 4.2 through a safety first focus and employee engagement in the safety committee• Improvement of the on time delivery metric from 93.4% to 99% through better daily ship list management• Improvement of the lead time metric from 14 days to 9 days by changing the scheduling strategy • Conversion Cost improvement from 26% to 23.5% by implementing spending trackers for team leaders• $200,000 in cost savings through lean project implementation Business Unit Manager, November 2011 – February 2012 Responsible for three product lines including the production, order entry, and scheduling for the business unit. • Implementation of Job Safety Analysis process and roll out through department• Scheduling headcount reduction of 70% through implementation of scheduling software • Implementation of semi-annual review process for production employees Customer Experience Manager, October 2008 – November 2011 Managed the customer experience team; tracked call volumes, call quality, order volume, order accuracy, and order lead time. • Reduced order lead time from 48 hours to 12 hours by creating standard work practices • Reduced headcount by 15% through team consolidation Inbound Customer Service Specialist January 2007 – October 2008Lead the inbound call center team to ensure quality of calls and proper sales support• Created and implemented a customer survey program for customer problems and first sales • Creation of a secret shopper program for quality assurance• Decrease in headcount of 25% through process improvement and efficiencies

Responsible for the planning and implementation of the annual recreation plan for the City of Williamsport

Assisted Home Depot Associates with custom window treatment orders over the phone.