Amanda Muzzarelli Email & Phone Number

United States

London, Gb

Somerville, Nj, Us

As a director at Trascent, I deliver quantifiable, lasting performance improvements in all facets of corporate real estate, including facilities management, real estate, corporate and project services, to global Fortune 500 corporations.

Chicago, Il, Us

Bloomington, Illinois, Us

As an individual contributor, I consulted procurement groups on managing change through a major technology implementation. Leveraging communication, leadership engagement, and a learning culture, employees felt more confident learning new skills.

Bloomington, Illinois, Us

I oversaw 154 active facilities across the US for the nation’s top property/casualty insurer. Working strategically with leaders as the company has grown at historic levels, I spearheaded a collaborative development of our hybrid workplace strategy, optimizing real estate footprint, office usage, designs, and employee services to support evolving work styles. This included introducing open/free address seating post-pandemic, which was successfully adopted by 16,000 employees, improving the workplace experience and boosting productivity.Leading and developing a diverse team of leaders and staff, I fostered a culture of continuous learning and professional growth to equip them with the skills and knowledge needed to excel in the ever-evolving field of facilities management and the future of work.Highlights:‾‾‾‾‾‾‾‾‾‾‾• Achieved UL certification for clean air and water in four major owned and leased locations - this certification is a testament to our commitment to providing a safe and healthy workplace environment.• Integrated sustainability, energy management, 50% GHG emissions reduction by 2030, and solar power into strategic facilities plan.• Engaged tier three data center experts and stakeholders to provide options for increasing data center resiliency and backup power generation.• Satisfied end users for new $21M corporate airport hangar construction by working closely with executives, flight crew, engineering, and city officials to design and construct a modern, functional, and safe site - allowing for a safer and more effective workspace for flight operations.

Bloomington, Illinois, Us

•Tapped to increase empowerment and productivity, I guided leadership teams through the development and implementation of strategic plans. I was responsible for scoping incoming projects, preparing project proposals for internal clients, and ensuring 100% client satisfaction by leading them through multi-phase consulting processes. • Restructured Vendor Risk Management into Third Party Risk Management Strategy (TPRM) by expanding responsibilities, streamlining and coordinating risk management activities for all third and fourth parties, including business development and partnership deals.• Increased adoption of Robotic Process Automation (RPA) through training and troubleshooting Pega Systems programming.

Bloomington, Illinois, Us

In this role, I optimized the department workflow for technology asset lifecycle management, realigning support for 17,000 agents without increasing staffing counts. I trained and launched 4 Agile teams to increase cross-functional collaboration and project efficiencies for technology products, processes, and asset management. My work during this time is a testament to my ability to drive meaningful change and improve outcomes by prioritizing efficiency, cost-effectiveness, and strong communication.

Bloomington, Illinois, Us

I worked closely with business partners and executives to capitalize on internal resources and fresh strategies to drive permanent change to organizational culture and processes. Leveraging my background, I developed change communication and adoption. Beyond the significant cost savings we achieved, I am also dedicated to building positive, performance-oriented work environments that balance employee motivation and training strategies with business requirements for long-term success.• Transformed operating model, outsourcing property management of leased facilities, and reducing staffing by 10% to increase efficiency and achieve cost savings.• Led successful sunset of non-strategic dictation services and implemented voice-to-text technology, resulting in millions of dollars in savings.

Bloomington, Illinois, Us

During this time, I led virtual team of 4 operations directors, 20 first line leaders and ~400 indirect reports in a high-production environment, effectively communicating clear objectives and implementing hands-on strategies to achieve peak performance and reduce the cost per document.• Successfully implemented the Excellence in Operations Management (EOM) program, which resulted in a significant culture change, including increased individual and team metrics, daily sharing of best practices, improved communication, and enhanced team spirit.

Bloomington, Illinois, Us

•Coming from a Corporate Public Affairs role, I leveraged communication and project management skills to take on oversight of facilities management and services for 50+ leased and owned facilities and operations across 9 Northeastern states, including claims offices, leadership offices, warehouses, and large operations centers for approximately 10K employees. • Reduced overall real estate footprint and operating expenses, successfully orchestrating turnover of building with improved quality of services under the management of a new property manager.

Bloomington, Illinois, Us

Over my 10-year public affairs/communications career, I served in several roles from internal communications to external media and PR/Marketing. I managed relationships with PR firms, created programs to leverage national sponsorships, and communicated with media outlets to promote sponsorships. I wrote speeches and provided communication advice for top executives, produced scripts for national sales conventions, coordinated internal broadcasts to disseminate strategic leadership messages. I also managed the State Farm Companies Foundation, working closely with Board of Directors, executives, and human resources.

Artificial Intelligence: Implications For Business Strategy Program

M.A., English

B.A., English