Amanda Nagasinghe Email & Phone Number

Melbourne, VIC, AU

New York, New York, US

Headquartered in NYC with an office network across North America, Europe and Asia Pacific, LiveTiles is a global software company that provides solutions and tools to build intelligent workplaces through AI, analytics and user interface design. What began as a friendship between two aspiring entrepreneurs has evolved into one of Australia's most.

Melbourne, VIC, AU

• 3PM is a full-service media and creative advertising agency, with a focus on digital marketing. So we specialise in digital media (not to say we don’t dabble in offline channels) and are forging the way into a.
• Driving long term strategic relationship and revenue growth of a portfolio of key client accounts.
• Achieving monthly and quarterly revenue KPIs by uncovering upsell and cross sell opportunities within a portfolio of existing clients.
• Presenting proactive pitches, monthly marketing strategy plans, renewals and post-campaign reviews to key decision makers within the client’s business.
• Strategically advise and guide new businesses and existing clients to better plan and implement their cross-platform digital marketing campaigns, in order to achieve business objectives.
• Creating quarterly client retention and growth plans for high spending clients as well as potential growth clients.

North Sydney, NSW, AU

• Blackhawk Network delivers digital branded payment solutions to retailers, corporations and agency partners to increase customer reach, loyalty and revenue.Role Summary:
• Managed executive level client relationships and commercial responsibility of the highest revenue earning client account in the business.
• Managed relationship and commercial responsibility for a range of other top tier clients, whilst identifying strategic opportunities to achieve annual revenue growth.
• Proactively seek additional new business leads to achieve sales KPIs and quarterly revenue targets.
• Participated in major contract negotiations, preparation of tenders and proposals.
• Advised clients on the latest industry trends, technology and solutions available through BHN and how to maximise ROI through customer loyalty programs.

North Sydney, NSW, AU

• Role Summary:
• Managed several key clients across Australia who are industry leaders in Retail, Consumer Electronics and Entertainment.
• Successful managed to drive revenue and growth of key client accounts to become tier 1 clients within the business.
• Built strong client relationships and travel inter-state regularly to meet with key clients and ensure their needs are met.
• Fully understand client requests, documenting and engaging appropriate resources internally to solve client’s needs.
• Valuable expertise in various bespoke digital payment solutions and promotional mechanics geared towards increasing customer loyalty and retention.

Melbourne, Victoria, AU

• Role Summary:
• Provided superannuation and insurance solutions to employees of medium and large Australian organisations.
• Handled inbound calls from members, financial advisors and corporate clients regarding superannuation and insurance policies.
• Responded to customer requests for account information and product knowledge on superannuation, investment portfolios and insurance needs, verbally and in writing.
• Provided excellent customer service consistent with banking service standards and business values.
• Ensured compliance with legislations, banking and financial standards and internal operating policies and procedures.

Canberra, ACT, AU

• Role Summary:
• Experienced in client credit management and debt recovery including the management of databases.
• Handled outbound and inbound calls to clients about their tax payment and lodgment obligations.
• Negotiated with clients on their outstanding payments and where necessary initiate recovery action.
• Extensive knowledge and understanding of ATO’s financial control systems and client information processing packages such as Siebel and Integrated Core Processing (ICP) systems.
• Knowledge and understanding of ATO’s firm policies, Australian public service administrative procedures and legislation particularly related to the debt recovery environment.

Master Of Business Administration - Mba, Business

Bachelor Of Business, International Business/ Accounting