Amanda Thaxton Email & Phone Number

Raleigh, Nc, Us

Remote

Alexandria, Virginia

Developed, designed, and implemented a new marketing strategy for our member focused career center that led to a 300% increase in non-dues revenue for the association since implementation.Worked collaboratively across departments, to make sure that members' questions were answered, and they were notified of any new activities. Managed and implemented a new way of collecting dues and saw a 98% increase in membership retention between 2019 and 2021.

Washington, Dc

Administrative backbone for a multimillion-dollar company; single-handedly managed operations and acted as Office Manager and point of contact for HR, payroll, & technical processes. Collaborated with external partners and vendors to organize annual conferences, manage events, and oversee logistics to generate sponsorship opportunities. Help with budget planning and other financial activities. Sped up dues clearance processes by fostering relationships with clients and vendors. • Implemented policy-based management by documenting and reporting processes. Implemented a contingency plan for the first time, touching on dues clearance and other financial procedures, through spreadsheets and PowerPoint.• Expanded business outreach by revamping YourMembership website’s branding and performance. Website now used as a lead generation tool for the first time. Uploaded high-quality content to keep visitors engaged.

Alexandria, Virgina

Assisted in managing annual national conferences across the US for 2000 - 3000 attendees while working closely with high-level speakers and panelists. Commended by highly sought-after speakers for excellent customer service.• Collected conference materials within a day (previous: 3-4 months) by using email automation for high-touch follow-ups. • Reduced delegation and transparency issues and provided immediate access to information by publishing meeting minutes.

Washington, Dc

Provided project management support including management of schedules, annual tradeshows, events for up to 8000 attendees, logistics, and budget planning for the ABWM Foundation and State Law Resources.• Eliminated an ineffective digital media budget of $12K per year, while expanding the organization’s digital outreach, by initiating in-house digital media campaigns that promoted citizen engagement through online discussions and a content calendar. • Saved approximately $50K per year in travel expenses by generating executive buy-in for conference calls for spring meetings. • Raised email opens to over 50% (industry average: 30%) by implementing a mobile-friendly template. • Simplified executive contact management after updates by moving disjointed files to a single, multi-tenant database.

Raleigh, North Carolina

Expanded membership outreach by maintaining a strong digital media presence; tripled the email contact list in less than a year. Provided administrative planning and logistics support and managed a $120K annual conference budget. • Drove 1200 conference attendees by managing marketing and communication campaigns targeting highly sought-after power companies. Implemented marketing strategies such as polling and discussion forums to overcome low customer engagement

Washington, Dc

Maximized digital reach and simplified complex data by creating cohesive digital media strategies to manage social media footprints for domestic and international departments. Maintained website functionality by liaising with Plesk and 1 and 1 support staff.• Increased website traffic by 6.5X by revamping website; used Joomla to publish user-friendly content and graphics. • Improved content visibility by pairing website and social media updates: Facebook, Twitter, Tumblr, and LinkedIn.

Washington, Dc

Strengthened organization’s impact across abortion clinics in the US by expanding member outreach, building improved database systems, and screening attendees for NAF’s annual conferences. • Redesigned membership outreach by introducing new member packets with simplified language and appealing graphics after seeking input from multiple departments as well as the hotline staff.• Streamlined data navigation by creating a comprehensive, Netforum database. Improved visibility by opening up database for easy member access; resolved member queries by managing NAF exhibit booth and registration desk during exhibitor time.• Ensured speed-bump-free database implementation and operation by upgrading internet package and training staff on new system features for reporting and number search. Conducted extensive testing for seamless system roll out.

Arlington, Virginia

Three different posts: Program Coordinator (1/12 – 12/13), Staff Assistant (12/09 – 3/10), and Summer Fellow (5/09 – 8/09). Built strategic relationships and provided administrative support including editing marketing materials. • Built a well-defined grant management structure from the ground up by conducting donor research for sponsorships. Determined eligibility for grants nationwide and compiled donor contact list in an excel file. • Expanded scholarship outreach and program publicity by creating an interactive digital experience focusing on the Foundation’s events, programs, and opportunities via FRS website, Twitter, Facebook, YouTube, and LinkedIn. Collaborated with teachers to process scholarship applications and increased digital media presence.

Washington, Dc

Increased program awareness among local communities by creating a comprehensive digital media strategy focusing on Facebook and Twitter. Kept members and vendors up-to-date on ongoing programs and events by writing a monthly newsletter

Raleigh-Durham, North Carolina Area

Communicated state-mandated evaluation letters to SEI filers, tracked ethics and lobbying training, and documented ethics related news for commission personnel.