As an Administrative Assistant for The California Department of Water Resources through MWH Constructors, I work directly with the Quality Assurance Manager for several DWR projects in the Oroville area to support the Construction Management Team and Project Inspectors. I also serve as liaison between MWH Consultant Inspectors and MWH Constructors for any needs they may have while working at the Project sites. In addition, I perform general office duties such as setting up filing systems, data entry and transmission, copying, procuring supplies, and other administrative tasks for specific projects.

As a Delivery Driver for DoorDash, my duties include:- Completing on-time deliveries by choosing best and most efficient routes.- Encouraging positive customer experience by keeping open communication either by chat or by phone calls and providing solutions to customer needs. - Planning optimal routes to deliver multiple orders per trip and achieve strong performance ratings.- Verifying orders prior to completing deliveries to avoid customer complaints.- Consistently meeting deadlines and achieving high customer satisfaction ratings.- Minimizing company liability and risks to orders by obeying traffic laws.

As a Sales Manager for Sunstor Solar, my duties included:- Working out in field, focused on going door-to-door to meet potential customers.- Utilizing sales and marketing tools, growing clientele, and generating quality sales leads.- Following up with warm prospects to deepen connections and convert leads.- Gathering information from prospective customers to identify solar energy needs.- Scheduled and followed through with proposals and follow-up appointments with customers.- Preparing analysis of clients' current and projected electrical usage, demonstrating financial return on investment via new system introduction.

As the Assistant Gym Manager at Anytime Fitness, my duties included:- Implementing effective social media strategies to facilitate new business and promote patronage in existing customers.- Generating leads through sales promotions and word-of-mouth.- Promptly attending to guest needs concerning fitness room, locker rooms, bathrooms and relaxation area.- Training newly hired employees on general procedures, gym rules and duties, offering insight on job duties and providing positive feedback on work.- Responding promptly to customer issues and resolving problems through effective communication and decision-making skills.- Demonstrating strong knowledge of equipment and explaining to customers how to properly use each machine.- Supporting members and generating additional profit by encouraging participation in personal training and other beneficial workout classes.- Resolving incidents and managing accessorial charges objectively while maximizing profit. - Managing purchasing, sales, marketing and customer account operations efficiently.- Interacting well with customers to build connections and nurture relationships.

As a Personal Fitness Trainer at Anytime Fitness, I developed, planned and lead personal and group fitness sessions. I also designed specific workout systems for individual clients based on performance ability. I trained clients during strength training, cardio-vascular exercise and stretching. I educated my clients on preventative care, nutrition, fitness, stress management and ergonomics. I was able to curb learning time by developing customer rapport during training sessions and explain exercise modifications and contraindicated movements to participants with a history of injury. I bolstered customer satisfaction ratings by managing issues and providing dedicated service. The part of my job that brought me the most fulfillment was achieving improvements for my clients by designing optimal wellness plans and organizing schedules to promote consistency and continual progress.

As a hairstylist for Great Clips in Gridley, I drove salon revenue by delivering top quality service for clients' cutting, coloring, and styling needs and providing knowledgeable product advice. I would provide consultations to clients to determine their specific needs and schedule hair-styling services using calendar software and company procedures. I made sure to keep workstations and equipment sanitized for customer health and workplace safety. I also operated the cash register to receive payments from customers, and demonstrated and sold hair care products. I maintained updated records of services provided and created a report with clients to ensure continued patronage.