Responsible for overseeing and improving processes used by the Project Management team. Collaborates with leads for UX, Technology, Marketing, QA, and VP of Services & Delivery to identify opportunities to improve processes and methods of achieving organizational goals. Support Business Development Team with pricing and project scope across all lines of business. Support implementation of tactical plans and best practices across all departments. Leading digital projects through all phases of development with interdisciplinary teams to achieve project milestones and deliver projects on time and within budget. Translate business goals, feature concepts and customer needs into prioritized requirements, user stories, and use cases. Maintain project stakeholder engagement and expectations. Lead bi-weekly Scrum planning meetings to develop team strategies and define project goals.

Responsible for strategic consulting and leading multiple interdisciplinary teams on a variety of digital projects for progressive NPOs and education organizations. Supervises a team of 4 Project Managers, each responsible for the successful delivery of critical client engagements. Assists in proposal development, budget estimates, contract negotiation, and establishing and executing effective work breakdown structures. Works with clients to develop project strategies, goals, stakeholder strategies, user stories, technical requirements, and conduct agile ceremonies,. Managed budgets, resource plans, delivered status reports on project progress as well as cost and revenue projections throughout the project life cycle.

Researched and introduced project management systems and processes for GJD staff. Assisted with the development of digital strategies for clients, proposal development, work breakdown structures, translation of client needs into technical requirements, and led all projects through the development life cycle. Actively contributed to project deliverables for Information Architecture, visual design, and Drupal configuration. Wrote training documentation and facilitated client training sessions. Managed multiple concurrent Drupal development and design projects for progressive NPO clients.

• Executed content updates for static HTML websites and Drupal websites• Communicated with clients about project goals and tasks• Created website designs and wireframes• Assisted clients with content architecture• Configured Drupal to meet project specifications• Set up Google analytics for clients, tracked analytics data and created comprehensible web statistics reports, provided basic training for clients on how to interpret their analytics data