Amanda P. Email & Phone Number

Marietta, Georgia, US

FinTech

Marietta, Georgia, US

Marietta, Georgia, US

Marietta, Georgia, US

• Designed, implemented and managed change control process for all environments for the company’s largest, multi-million dollar project that integrated OCR technology, decisioning engine, and third party apps to create a.
• Manage and host daily CAB for projects and weekly change advisory board (CAB) meetings to discuss and vote on change requests across all environments and all applications supported.
• Manage and review change request templates, requests, and change calendar.
• ServiceNow Express Admin and played an integral role during design and implementation for entire production instance. Designed approval flows, workflows, change management module.
• Authored documentation, policies and procedures for Problem Management, Production Support, Root Cause Analysis (RCA), ServiceNow training materials, and maintained vendor information and general documentation on.
• Solely responsible for enterprise-wide root cause analysis (RCA), authored RCA process, templates and policies, and hosted meetings for process improvement.

Hamburg, Hamburg, DE

Real estate agent and National Association of REALTORS (NAR) member.

Houston, TX, US

• Tested and maintained quality metrics on over 100 Business Intelligence (BI) reports, dashboards and drill down solutions for data quality and reporting accuracy.
• Facilitated business requirements defining 73+ reports and dashboards across executive, sales, marketing, production, accounting and supply chain management, led their refinement, and created functional specifications.
• Delivered 73+ complex report structures, dashboards and drill-down decision artifacts utilizing IBM Cognos, Workspace Advanced, SAP Business Intelligence: Business Objects, Lumira, WEBi, and Design Studio.
• Managed and delegated tasks to other individuals on my team to deliver reports on time, on budget, in a 12- month development sprint.
• Compared data quality and flow via SQL scripts, data dumps, pivot tables, Bex queries, etc.
• Designed, developed, and maintained Axiall’s new Business Intelligence Portal for single access point of reports company wide. SharePoint admin; security access setup, control, and admin, environment configuration.

Bloomington, Minnesota, US

• Project Team Leader/ Manager for Homecare and Hospice software in an Agile environment.
• Successful implementation and integration of Agile methodologies (company previously waterfall).
• Design, develop and implement quality assurance processes and methods to test software application releases and new client deployments for healthcare software.
• HIPPA and CMS compliance/ regulatory changes are a top priority. Created clinical simulations with patient data for testing purposes.
• Develop and coordinate test plans, thereby ensuring plans are complete and validate testing.
• Developed processes to ensure that new functionality is correctly implemented, known bugs are fixed, and regression testing is performed.

• Co-Founder, President of Sales
• Responsible for over $1.6 Million in sales our first year.
• Luxury Real Estate Sales.
• Negotiations and consultations with buyers, sellers, and investors.
• Created marketing materials and concepts to promote our real estate business.
• Executed contracts and all paperwork from contract to closing.

Calabasas Hills, CA, US

(D.T.) – chosen by management, trained and certified new hire servers and bartenders.Managed daily prep and inventory, met and exceeded projected sales.Developed second nature multi-tasking skills, resolved guest complaints, and reinforced conflict management, communication, and organizational skills.

• Research responsibilities are all-inclusive and comprehensive.
• Implementation and integration of initial study design, research protocol, variable selection, data collection and development, variable inclusion/exclusion criteria, and variable coding/re-coding. Systematic analysis.
• Complete abstract and manuscript preparation of the research study. Submission of abstract and manuscript to be published in peer-reviewed journals.
• Gynecological and fertility disorders and diseases research.
• Expanded my knowledge of surgical terminology, medical abbreviations and jargon.
• Experience in a clinical setting communicating with patients and collecting data through patient charts, medical records, and patient surveys.

Developed excellent communication and conflict management skills, as well as great customer service and organizational skills.

Submitted and maintained insurance claims, scheduled appointments, updated and maintained patient files, answered phones. Performed ultrasound therapy and ear candling on patients.Broadened computer knowledge with Excel, Power Point, Word, and Outlook.

Scheduled appointments, maintained and updated patient files and insurance, check in/out of patients, and answered phones. Performed hearing and vision screenings on patients. Summer internship allowed me to develop communication skills with patients one on one in a clinical setting, as well as confirm my passion for medicine at a young age.

Bachelor'S Of Science, B.S. Biology, Minor: Applied Statistics & Data Analysis, Minor: Dance

Real Estate License, Residential Real Estate