I drive product proficiency across the Imagine Learning global sales and success teams, empowering field team members to become experts in our education technology solutions. By partnering with Product Management, Product Marketing, and Product Operations stakeholders, I curate and develop learning content, resources, and communications to equip our field members to fully understand our products and services, integrations, use cases, and benefits to ignite customer success and drive revenue growth.- Worked with global cross-functional teams on product launches and major releases to support go-to-market plans and deliver communications, training, and resources to sales and field teams- Designed intranet architecture and user experience to enable sales and field teams to find resources, training, and collateral on-demand- Created sales tools to support brand and product positioning, value proposition messaging, and key differentiators all through the lens of customer success- Optimized centralized sales & field team communications through internal newsletters, product updates, sales toolkits, on-demand micro-learning opportunities, and live webinar sessions- Utilized LMS to develop training courses to support new sales and field hires- Conducted “Train the Trainer” sessions to enable cross-departmental trainer effectiveness- Developed cross-training programing for sales and field teams throughout mergers and acquisitions- Mentored new Field Enablement Associates

Worked in partnership with Account Executives, Service and Technical SpecialistsBuilt and managed relationships with key decision makers: Superintendents, CFOs, Technical DirectorsConverted qualified leads to sell client and enterprise solutionsWon $1.2 million RFP in K12 account FY11Established client standards in decentralized HiEd accountsConnected Classroom subject matter expert for the sales floorActed as member of Action Impact Team: drove business initiatives and winning culture among peersMentored new sales employees

Consistently ranked in top 10% of sales floor quarter over quarterServed as a mentor and team advocate for new sales employeesCreated and facilitated process to generate product up-sell opportunities from technical supportWon Circle of Excellence Award, Q4 FY 2008