With nearly 15 years of work experience, I am tirelessly committed to getting stuff done. I have a keen understanding of what it means to think strategically and to reflect on the past while looking towards the future. I am the eager thought partner that everyone from ICs to the Executive level turn to when they have new ideas. They sigh with relief when I walk in the room because they know they will walk out with a clear path forward.With an exceptional EQ, I know that there isn’t a one-size-fits-all style of management. I am carefully attuned to individual needs and can help people become the best version of themselves.Career Highlights:• Built and managed support teams of up to 20 direct reports and facilitated the promotion of 5 team members.• Oversaw the recruitment, interviewing, and onboarding of 35+ skilled professionals.• Led support team for Travis CI, a SAAS product that stored over 300k technical projects and 600k active users.• Reduced return shipping costs at Peach Innovations up to 75% by switching vendors.• Maintained customer NPS of +50 at Travis CI, exceeding industry standard by 20 points.