Account Supervisor - Reputation Management
Greater St. Louis Area
Delivered operational and hands-on excellence in helping the firm manage the Reputation Management practice, including FleishmanHillard’s Global Authenticity Gap research across geographies worldwide. Key responsibilities included project management of internal and external virtual marketing events, managing multiple editorial calendars and ownership and maintenance of internal and external websites.* Aided practice leaders in conducting and managing the annual Authenticity Gap research studies along with the various offerings of the RM practice.* Managed a global team of Local Area Business Leaders focused on understanding and sharing FleishmanHillard’s Global Authenticity Gap research and practice offerings.* Liaison with research partners to create personalized research reports to help fuel country leaders, sector leaders, new business pitches and internal experts on FleishmanHillard’s POV as it pertains to Reputation Management.* Aided practice leaders in new product development centered on the agency’s POV as it pertains to Reputation Management. Including all business collateral – presentations, factsheets etc.* Managed FleishmanHillard’s external reputation management center of excellence (www.centeronreuptation.com).* Managed the internal Global Reputation Management team site to help fuel the internal community with on-demand access to our products, case studies, fact sheets, reports and more.* Oversaw the execution of external marketing, such as 15 Days of Pros and Conversation, to ensure that FleishmanHillard and its reputation management practice continue to have a relevant external presence by showcasing its award winning work, POV and capabilities.* Monitored the news to ensure that accurate records are kept of media hits related to FleishmanHillard and reputation management, Authenticity Gap and any bylines or interviews conducted by the leaders of the reputation management practice.