- Lead the strategy and implementation of repair and maintenance activities across the fleet and store support center facilities. We ensure the timely servicing of our stores to provide a safe, joyful and fully functioning operation.  - Develops strategic capital planning and implementation of replacement systems and equipment. - Research, recommend, and implement new innovative technologies to reduce our carbon footprint, and reduce our reliance on energy. - Maintain equipment and implement new strategies to ensure government compliance.- Support stores with disaster recovery and operational recovery needs in an emergency.

• Led day-to-day operations and workplace strategy for corporate offices, field offices and data center facilities, along with guest and team member services and amenity and support services. Led union and non- union facility management teams, asset management, capital projects, space planning, office design, front and back of office functions, US travel and fleet management programs.• Developed new workplace strategies to guide decisions on future real estate footprint, office usage, workplace design, and employee services and amenities to support hybrid work.• Facilitated the development and execution of the global Future of Work and Return to Office programs across all offices, touching 5,000+ team members. This included the pivot in real estate strategy, transforming deconstructed space back to productive and supportive workspaces, and operationalizing teams and programs, based on new team member needs.• Delivered a $120M+ AOI cost savings program by consolidating 500k+ sqft, relocating 3,000+ team members, and constructing 150k+ sqft of specialized space, resulting in increased operational efficiency and reduced real estate expenses.• Oversaw workplace design, strategy and project management for dozens of new and refreshed US office spaces, ranging from $100k to $45M, resulting in improved employee satisfaction and productivity. Developed a new strategy leveraging co-working, projected to save $8M+ within 3 years.

• Developed a centralized services vision that would support the end-to-end team member experience at all corporate offices. This new organizational model created a single portal for team member office support. Achieved cost savings increased service levels and efficiencies through development of KPI’s, templates, new operating models, and methodologies.• Led the transformation of evolving Walgreens' workplace culture by implementing new tools and capabilities and focusing on the holistic team member journey. Created efficiencies by implementing digital mail, converting HQ to a zero waste-to-landfill program, and supporting flexible workspaces. New dress and remote work policies increased team member engagement and productivity.• Led a $65M change transformation program, re-imagining the campus workspace model and delivering an open, collaborative, and accessible environment. Partnered with cross-functional teams to renovate and re-construct 1M+ sqft of workspace, positively impacting workplace culture and productivity for 7,000+ team members.

• Developed and supported a robust disaster recovery program for 8000+ stores, resulting in improved emergency operations support and business continuity. Managed day-to-day risk and compliance activities for mold, water infiltration, hazardous waste, etc., ensuring 100% regulatory adherence and safe store environments.• Successfully led the recovery of 1500+ stores during back-to-back hurricanes in 2017, with 100+ stores requiring extensive re-build efforts, resulting in minimal disruption to business operations and ensuring customer access to essential prescriptions, products and services.• Developed and implemented a risk management program that was utilized to identify, categorize, prioritize, and address risks within the Property division

• Worked cross-functionally and with executive leaders to build financial business cases to implement solutions and technologies. Led the development of strong operating methodologies and protocols for the Process Improvement function.• Led initiative to reduce data center storage by 50TB, resulting in $20M cost savings and improved data center performance.• Optimized maintenance spend, saving $23M, by analyzing support usage and right-sizing models, driving cost efficiency and improving financial performance.

• Led the IT Disaster Recovery Program, consisting of the Enterprise strategy and policies. This was accomplished through the successful engagement of management at all levels within the Business and IT. Partnered with Business and IT teams to conduct Business and Application Impact Analysis, established RTO’s and RPO’s, developed IT architectural designs, and developed facility redundancy and recovery plans.• Implemented H/A Environments - Successfully managed a DR Program that identified and developed DR plans for Walgreens’ critical applications where loss of revenue per day is upwards of $100M. Managed a multi-million-dollar budget, performed DR financial planning, and developed business cases for executives. • 2nd Data Center Build – worked cross-functionally to gather recovery requirements to build a redundant data center that supported critical applications in highly available environments and supported overflow from the primary facility.

• Established and maintained DR methodologies, managed multi-million-dollar budget, and developed business cases for executives. Identified and developed DR plans for critical applications, reducing potential revenue loss of $100M per day.

• Revised and implemented problem/change management standards and procedures.• Created and presented problem/change metrics and trends with CIO and leadership along with developing improvement plans.• Successfully planned, coordinated, and executed the first successful DR test for Eddie Bauer’s MF environment.• Re-negotiated the Mainframe and Open Systems DR contracts resulting in over $360,000 savings per year; re-negotiated the off-site tape storage contract producing over $130,000 savings per year