Amanda Reynolds-Smith Email & Phone Number

Sydney, Australia

Tradies Group is a community based organisation with over 200 employees and 56,000 members. Responsibilities:Creating Influencers for Social Impact, Employee Engagement, Talent Management, People Development, Performance Management, Leadership Development, Workforce Planning, Succession Planning, Talent Acquisition, Culture & Transformation Management, Project Management

Sydney, Australia

People living their best lives by connecting through purposeful kindnesshttps://www.thekindnessnetwork.com.au/

Sydney, Australia

The worlds largest certified BCorp organisation with 1 million students across 25 countries in 20 educational institutions.Responsibilities:Employee Engagement, Talent Management, HiPo Development, People Development, Performance Management, Leadership Development, Workforce Planning, Succession Planning, Talent Acquisition, Culture & Transformation Management, Project Management

Sydney, Australia

An Australian owned and operated rail business engaged in the design, supply, construction and maintenance of railway assets throughout Australia and in select international markets. Responsibilities:Talent Management, People Development, Performance Management, Leadership Development, Workforce Planning, Succession Planning, Employment Contracts, WHS Practices, Disciplinary Process and Management

Sydney, Australia

Begin Bright teaches children fundamental skills that prepare them for school and helps them succeed in school.Responsibilities:Business Development Manager• Understand the company goals - focus actions/activities on enhancing franchisee performance relevant to the franchisor’s vision.• Research/provide feedback to franchisor on the market, competitors and franchisees unique capabilities.• Identify opportunities for campaigns, services, information channels that will lead to higher franchisee engagement.• Submit monthly reports that illuminate success and forecast potential concerns.• Present business development training to franchisees quarterly & develop/deliver relevant sessions for annual conference.Field ManagerAmbassador:• Communicate information between franchisor/franchisee to gain support for franchisor policies.• Establish/maintain trust/respect of franchisees maintain loyalty to the franchisor.Business Consultant:• Help franchisees to objectively review & analyse profit/loss reports, balance sheets, cash-flow reports, profitability ratios and KPI’s. Coach:• Encourage franchisees to focus on specific goals/actions to improve performance. Trainer:• Deliver/assess induction training.• Offer support/opportunities/guidance/practical programs to franchisees to enhance their knowledge/skills as small business owners.Facilitator:• Conduct meetings that engage franchisees/encourage constructive two flow of ideas and information.Marketer:• Promote company’s marketing strategy, target market & brand positioning.• Assist franchisees to grow their sales/local market share consistent with the company’s brand/overall marketing strategy.Operations expert:• Provide franchisees with practical advice/training/support to improve effectiveness/efficiency of day-to-day operations. • Understand the legal & regulatory obligations of the franchisee & franchisor.

Sydney

RealChanges’ is a team of professionals who have business experience and an insightful appreciation of the challenges managers, leaders and teams face today. Our RealChanges team have a love of learning and a zest for life. Each person has a strong background in business as well as real expertise in training, facilitating, coaching and assessing, Australia wide.We hold a genuine belief that everyone has the ability to change and grow. It is our role to encourage, to challenge and to inspire them to do so. Responsibilities:• Design, develop, facilitate & assess tailored programs for 1 – 200+ employees - private and government sector - including practical leadership, performance management, employee engagement, communication skills, customer service, conflict management.• Review, analyse, co-ordinate and implement systems, procedures and documents relevant to: o Digital/social media and website strategies. o Business partnerships o Contract negotiation.

Sydney

**Position became redundant due sale of the business** Catalyst Hospitality Management is a specialist hotel management company operating high profile hotels in New South Wales and Queensland, Australia.Responsibilities:Review, analyse, co-ordinate & implement systems, procedures and documents relevant to current HR practice including:o Performance mangemento Recruitment and retentiono Salary packaging, employment contracts, conditions and disputeso Counselling and coachingo Influencing and negotiatingo Risk Managemento Workforce planning/building talent pipelineso Developing and communicating HR and Industrail Relations policieso Providing advice on employee relations matters - facilitating issues from end to endo Monitor and manage compliance and process around Work, health and safetyo Design, deliver and implement strategic HR projects, management and review of same

Sydney

Canada Bay Club in Sydney’s Inner West has been a meeting place for the local community for more than 50 years. Since opening in 1966, the culturally diverse club has grown from a small social sports centre to a club with state-of-the-art function rooms, two restaurants, live entertainment, kids’ arcade, and health and fitness classes for its 20,000+ members. As a champion of the Inner West’s local community, Canada Bay Club supports schools, sporting associations, charities and community groups through its grant program. Responsibilities:Review, analyse, co-ordinate & implement systems, procedures and documents relevant to current HR practice including:o Performance managemento Recruitment and retentiono Salary packaging, employment contracts, conditions and disputeso Counselling and coachingo Influencing and negotiatingo Risk Managemento Workforce planning/building talent pipelineso Developing and communicating HR and Industrial Relations policieso Providing advice on employee relations matters - facilitating issues from end to endo Monitor and manage compliance and process around Work, health and safetyo Design, deliver and implement strategic HR projects, management and reviewTraining and Recruitment Focus:o Develop annual training plan in accordance with strategic goals/budget.o Design, deliver, assess and monitor training strategies in line with business and key stakeholder objectives, legislation and compliance criteria, manage/monitor the delivery of accredited (VET programs).o Review, analyse and co-ordinate systems, procedures, programs and documents (including policies, procedures, compliance audits) relevant to managing the L and D function and enhancing organisational capability.o Regular reporting, forecasting and recommendations based on analyses of outcomes.o Mentor/coach trainee managers in leadership, business acumen, project management & strategic thinking.

Sydney

HOSTEC is an inspiration founded by a team of Hospitality professionals in the year 2011, who have an experience of more than 2 decades in various areas of Hospitality Industry. They provide a wide spectrum of solutions to Owners, Developers as well as Operators.Responsibilities:Delivered and facilitated Cert IV Workplace Training & AssessmentDelivered and facilitated Senior First Aid Certificate (incl. provide CPR)

Sydney

* Independent trainer/assessor for the following RTO's:o TAFE NSW (Sydney Institute) - February 2010 - November 2011o Hostec International - January 2009 - December 2011o Club Managers Association of Australia - March 2004 - December 2008Consultant to various industries including hospitality, banking, telecommunications, childcare, small business:• Design, development and facilitation of business strategies/policies/programs including:o Engagemento Change managemento Leadership development o Recruitment and selectiono Generalist HR practiceso Sales and service strategies• Design, development and facilitation of tailored workshops for individuals, teams and organisations including:o Career counselling (using the DISC tool)o Conflict managemento Leadership and business acumen/managemento Teamwork and collaborative thinking• Delivery and assessment of nationally accredited training programs including:o Certificate II, IV and Diploma of Hospitality Operations o Certificate IV in Workplace Training and Assessment o Certificate II, III and IV in Customer Contacto Certificate III and IV in Business (Frontline Management) o Senior First Aid Certificate

Sydney

* Leadership Modules* Human Resources Modules* Customer Service Modules

Sydney, Australia

Purpose: to ‘serve’ our members and our community with pride and passion and to ‘connect’ our community in an environment that enhances their well-being and life experience.Responsibilities:o Initial brief to develop a company wide program to transform business culture across all business units and build a ‘world class’ team.o Develop annual training plan in accordance with strategic goals/budget.o Design, deliver, assess and monitor training strategies in line with business and key stakeholder objectives, legislation and compliance criteria, manage/monitor the delivery of accredited (VETQF programs).o Review, analyse and co-ordinate systems, procedures, programs and documents (including policies, procedures, compliance audits) relevant to managing the L and D function and enhancing organisational capability.o Regular reporting, forecasting and recommendations based on analyses of outcomes.o Mentor/coach trainee managers in leadership, business acumen, project management & strategic thinking.

o Certificate IV in Business (Frontline Management)o Certificate III/IV Hospitality Operationso Certificate IV in Customer Contacto Senior First Aid Certificate (incl. Provide CPR)