• Manage account development and customer retention for the Central Ohio territory • Collaborate cross-functionally with design, production, procurement, and customer service across 20 plants • Provide value analysis to improve customer efficiencies and assist customers in packaging machinery selection and troubleshooting machine issues• Strive for innovation for new product design to improve customer and end-user marketability • Discuss market conditions with senior management to develop optimal corporate strategies related to profitability and logistics, and customer approaches such as understanding their requirements and process, and product improvement

• Shadowed and participated in projects with the design, customer service, production, and sales departments • Completed and presented a market study on potential business to fill the capacity gap for two machines in Ohio • Presented numerous market presentations for Vice Presidents; networked with the corporate team to create deeper relationships and understand resources available to sales representatives throughout the country

• Managed $30M of international accounts across Mexico, Central and South America, Australia, New Zealand, UK, and Germany; processed orders from product specification and price negotiation to customer/consumer delivery• Provided world-class service and timely issue resolution through direct customer account management and phone calls in English, Spanish, and Portuguese • Trained international employees on products, customer and country trends, transportation solutions, and other logistics• Translated marketing materials to Spanish and Portuguese, and revised and updated current materials • Managed Bernzomatic, Worthington, Coleman, and Balloon Time brands in the international market • Collaborated with territory and business unit managers on international pricing strategy and structure; submitted proforma quotations on their behalf • Scheduled order manufacturing and shipping with all manufacturing facilities and joint ventures • Managed international freight terms (Incoterms 2010) and complied with customs regulations; delegated transportation solutions based on product type and country regulations and scheduled transportation with logistics companies

Home health assistance to an immobile patient.

Outside sales position creating relationships with local business owners, managing a large territory, cold calling, and maintaining current accounts while driving new business. I won top sales of the week across the nation two weeks in a row.

Personal high school Spanish tutoring, involving practice tests, teaching studying skills, and general assistance with homework and proofreading.

Provided customer service, resolved salon scheduling issues, and sold appropriate spa services and products to individual clients

Provided customer service while upselling products, marketed new credit cards, and presented the store in an organized and shoppable manner.