Fully responsible for all operations of high-volume multi-unit restaurant chains in Hawaii. Accountable for all day-to-day operations, recruiting, training, leadership development and employee relations of 50+ employees; restructured training processes and incentive programs to reduce turnover by more than 75% on average at each location; built better internal administrative and financial processes to ensure better fiscal reporting and financial accuracy; consulted ownership on KPI's, growth initiatives, procurement strategies, marketing and programs to enforce excellence in customer experience.