With a solid foundation in eCommerce and retail management, my most recent position was an eCommerce Associate at mDesign Home Decor, where I progressed from an assistant role. I oversaw the management of our Amazon Seller Central account, employing integrators like Channel Advisor, Channel Engine, and Acenda to ensure seamless operations. My role involved streamlining procedures for item management, troubleshooting issues for both North American and international markets, and collaborating with creative and category management teams. I am skilled in managing account health, resolving pricing issues, creating product variations, and addressing inventory challenges, all while leveraging Excel for data analysis and reporting.Before joining mDesign, I honed my customer service skills at Nordstrom, where I was promoted to Customer Care Specialist due to my exceptional performance. At Trunk Club, I ranked in the top 10% of Digital Stylists, curating personalized fashion solutions and leading pilot programs. My experience also includes roles in merchandise support and retail management at Anthropologie, where I managed daily sales operations, drove revenue growth, and developed strong customer relationships. Additionally, I have a background in online sales and administrative coordination from Miranda's Vintage Bridal and early experience in sales and production at Von Vonni Inc.I hold a Bachelor of Science in Fashion Merchandising with a Minor in Marketing from Kent State University, where I also participated in the New York City Studio Study Away Program. My diverse career path has equipped me with a blend of eCommerce expertise, customer service excellence, and strategic problem-solving skills, all of which I leverage to drive business success and enhance customer experiences.