Amanda Sansom Email & Phone Number

Hertford Heath, Gb

Welwyn Garden City, Hertfordshire, United Kingdom

Product trainer / sales admin and account management 2015- present Product training duties as follows.Liaising with National stores such as John Lewis and Mothercare to plan and arrange staff training in their stores.Planning and attending large consumer and trade shows.Keep the training manuals up to date for the national stores.Present training to large groups on how to use the products that we sell.The product training part of my role is very hands on and face to face with people that sell our products. The role is important to give staff more confidence to sell our product, then in turn boosting sales. Account management and sales admin duties includeKeeping in touch with the independent retailers of Close products.Collating sales reports.Lead Generation for UK Independent retailers (looking at competitor sites and see who we aremissing from our UK Prospect list).Follow up with national Stores post training.Reviewing Nationals Websites for errors, improvements, opportunities, then actioning.Line Forms- For new launches.Customer Service duties includeResponding to complaints and comments on our social media platforms.Logging onto the Online chat function and helping customers in real time.Dealing with faulty products returned from retailers and customers.Responding to complaint emails.Helping in the warehouse with picking packing and administration duties.

Ware

My role within Wenta is within Myincubator Ware which officially opened in June 2012 includes promoting MyIncubator at networking events, all wenta activities, managing courses that are run in Ware and Broxbourne and the diaries of the 2 advisors in Ware. Wenta supports individuals, and businesses alike with many different programmes. These include: - 1. New Enterprise Allowance (NEA) A programme that the government introduced for those unemployed who want to start their own business through the provision of mentoring and guidance through developing a business plan and general guidance through the early weeks of trading. 2. My Incubator My Incubator was set up to support those wanting to set up a business within a shared environment. The provision is a desk, computer, broadband and access to an onsite business advisor as well as access to a wide range of courses and specialist advice. We have MyIncubators in Stevenage, Watford, Potters Bar, Luton and Bedford and Ware.

Gcse

Neuro Linguistic Programming, Practitioner